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Rail Safety Week – Stand back, and look up
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…, trams and buses, but they must be in a suitable container. For more information, about travelling with animals, visit ptv.vic.gov.au Need any assistance? Look for a Metro employee, load this website on your smartphone or call 1800 800 007….
Let’s look out for the little ones
…r kids. They can be loud, rushed, crowded and unfamiliar. At Metro, we are committed to ensuring that you are aware of the potential hazards around stations, to ensure your children are safe when onboarding and exiting the train. By applying some simple steps, we can work together to help keep your child safe around station platforms: -Myki barriers can be at a child’s eye level and can close quickly if you’re not prepared. Ensure that your child…
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Metro Performance
…nload a word doc of the Customer Charter. Your Question Answer Can I claim compensation? Compensation can be claimed by all holders of myki passes that are valid for 28 days or more Is my claim valid? Your myki must have been correctly used on train services for at least 10 days of that month How much will I be compensated? The value of a daily ticket (or other value as defined) will be uploaded onto your myki. The value loaded will reflect the sa…
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