Our Leadership
Delivering a world-class railway for Melbourne
Our leadership team is dedicated to delivering safe, reliable train services and an exceptional experience for passengers. They are accountable for the day-to-day operations of the network and business, and the future direction of Metro.
While assets are at the core of the railway network, our leaders understand that employees are the heart of Metro. They are committed to making Metro a safe and inviting place to work, and prioritise the wellbeing and development of their people.
Raymond O’Flaherty is CEO of Metro Trains Melbourne, driving the company’s purpose every day to move Melbourne. Raymond is leading the organisation through one of the most significant periods of transformation and growth by delivering the largest ever program of new rail infrastructure projects to ensure that the city rail network will meet Melbourne’s growing needs.
Raymond puts a strong focus on teamwork which ensures that each of the over 7,000 employees at Metro work together and alongside its many key partners and stakeholders in order to deliver the best every day for passengers.
With Metro as one of Victoria’s largest employers, Raymond has overseen a renewed focus on safety and wellbeing with a mindset of Zero Harm. He is strongly committed to fostering a diverse and inclusive workplace that attracts and develops the best people. Prior to becoming CEO in July 2018, Raymond was the MR4 Bid Director, where he successfully led a two-year refranchising process for Metro and extended their contract with the Victorian Department of Transport & Planning until mid-2026.
Raymond has also served as CFO at Metro Trains, as well as prior roles as CFO with Transdev Australia and Director Corporate Finance at PwC. He is a dual Irish and Australian citizen.
Assuring the network of today and tomorrow is optimised for the people of Melbourne. Responsible for infrastructure, engineering, rolling stock, operational control and management systems, strategic asset management and planning, and integration. The team manages changes to the network and delivers continuous innovation and improvement.
Driving the sustainable commercial success of the business through the company’s governance, planning and risk management processes. Responsible for finance, commercial, procurement, legal, internal audit, enterprise risk and business planning functions.
Committed to keeping Melbourne moving by delivering exceptional passenger experiences through, on time, reliable, safe, and efficient services. The Passenger arm provides passenger relations and includes frontline station staff and authorised officers. The Operations arm ensures the network is performing at its optimum level, and includes train drivers, maintenance and renewal activities, and network performance.
Responsible for driving the company’s pathway to Zero Harm and shaping the culture of Metro. The Safety arm manages and sets policy for safety, environment, risk, and quality management for the organisation. The People arm supports the business through the delivery of people strategies designed to attract, develop, and retain a capable and diverse workforce.
Building trusted relationships with our people, passengers, and partners. Responsible for internal and external communications, marketing, brand, corporate social responsibility, employee communications, project communications, government relations and digital communication.
Pursuing project delivery and engineering excellence for Melbourne’s expanding metropolitan railway. Projects deliver a range of infrastructure projects, including Victoria’s Big Build, to build a better rail system with a strong focus on safety and passenger satisfaction.