Permits and Station Access
Before you apply
Please do not submit a permit application more than 3 months in advance of your planned activity.
- Ensure you provide detailed information and necessary documentation with your application, including a Public Liability Certificate of Insurance for no less than $20M. For any permit applications involving filming, a storyboard, script or brief should be submitted as part of the application
- Familiarise yourself with the fees schedule for filming at Metro locations
Check if you require a permit
Station activity that requires a permit
- Community activities (e.g. fundraising)
- Commercial activities
- Filming and photography
- Student filming and photography projects
- Metro site access
Station activity that does not require a permit
Individuals passing through stations can take photographs or film for individual use, subject to the following:
- There must be no impact on our stations, staff or operations
- Additional camera equipment (flash reflectors, tripods, etc.) are not permitted
- Images clearly identifying or promoting the Metro brand or logos must not be published or broadcast without our permission ahead of time
- Under no circumstances are photos to be taken of Metro employees and passengers without their permission
- All lawful requirements of privacy and data protection legislation must be complied with
Permit activity types
- Metro only accepts requests from not-for-profit organisations, social enterprises and community groups for this permit type
- Metro only permits the collection of funds by Metro Fundraising Partners for nominated campaigns
- Access for individuals is not facilitated
This permit application is reserved for commercial activities, such as marketing (campaigns, events or experiences that generate brand awareness), profit-making or business operations. Some commercial activities may have restrictions.
This permit application is required for any filming or photography, outside individual use. This encompasses commercial TV, promotional or educational videos, print, media and digital, as well as filming and photography undertaken by government agencies or an agency on behalf or a government agency, for passenger campaigns.
Exclusive filming locations are available for hire – find more information in the Fees Schedule.
All filming and photography is subject to adherence to Metro’s film & photography terms and conditions.
This permit application is reserved for students engaged in filming or photography projects as part of their secondary or university education.
All student permits must be submitted with a letter from their subject coordinator, outlining the project details. If you are under 18, you will also need to submit a letter from a supervising adult.
Approval of student permits is subject to these conditions.
Most stations and their immediate surrounds are available under specified conditions.
Southern Cross Station
All requests for Southern Cross Station are managed by Southern Cross directly. Please visit Southern Cross Station for more information.
Metro Tunnel Stations
All requests for Metro Tunnel stations are managed by the Metro Tunnel Project directly.
Planned works
Due to a high volume of major works on our network, some locations may not be available for extended periods. Keep up to date with upcoming planned works.
Carparks
We are unable to allocate carpark spaces for purposes other than passenger use.
Flyers and brochures
Distribution of flyers, brochures, handouts or postcards is not permitted. Use of QR codes is encouraged as an alternative.
Posters
Display of posters at stations is not permitted, unless associated with an approved Metro or transport-related marketing campaign/initiative. Any posters displayed without permission will be removed.
If your application includes a request to remove posters or signage from station poster cases or walls, Metro must approve this in advance, and a fee may be charged for removal and restoration.
Essential signage, e.g. emergency signage, must not be removed under any circumstance.
In the interest of safety, we request film crews use battery-operated equipment.
The use of petrol or diesel generators, or Metro power supply, is prohibited.
In accordance with Metro regulations, the filming or photography of the following themes or depictions with Metro station precincts is strictly prohibited:
- Vandalism or graffiti
- Assaults on passengers or staff
- Suicide
- Fare evasion or ticket touting
- Use of firearms or weapons
- Drinking of or carrying open containers of alcohol
- Misuse of escalators or property
- Unlicensed busking
- Begging
- Smoking, e-cigarettes, vapes or the use of illegal drugs
- Behaving in an overtly sexual or indecent manner (including nudity)
- Direct threat (including terrorism) to Metro, its staff or passengers
- Anything that may negatively affect the Metro brand, the brands of associated entities or government brands
- Anything associated with the commercial outcomes for private interest
Applicants are reminded that unless exclusive use of an area is approved in advance, normal operational activities will continue. This includes announcements over the PA system, passenger movements and cleaning activity. Activities will not be paused to accommodate filming.
Permit applications which include activities that breach or contradict Metro’s regulations, or may impact the public perception of safe behaviours on our network, will be refused.
Under no circumstance are photos to be taken of Metro staff without their permission.
