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Reconciliation Action Plan
Trespassing increases as Metro records another month of record-high performance
Metro Cares gives communities the chance to make a difference
Metro Performance
…nload a word doc of the Customer Charter. Your Question Answer Can I claim compensation? Compensation can be claimed by all holders of myki passes that are valid for 28 days or more Is my claim valid? Your myki must have been correctly used on train services for at least 10 days of that month How much will I be compensated? The value of a daily ticket (or other value as defined) will be uploaded onto your myki. The value loaded will reflect the sa…
Environment & Sustainability
Doing Business With Metro
…ur minimum standards and performance expectations, while understanding our commitments. We welcome your interest in registering for one of the following Vendor Panel categories: Engineering Design Service – Provision of services in areas of structural inspections, surveying, civil design, dilapidation surveys, etc. Minor works – Provision of services relating to a specific scope of works around areas such as trenching, Electrical installation, asp…
Filming with Metro
…may be needed to allow approval of the permit. Filming that is deemed as ‘commercial’ and/or is determined to have high impact will incur a fee. Further information regarding fees is detailed in the table at the bottom of this page. Students, existing MTM stakeholders, community groups and local councils, in most cases, are exempt from these costs. The applicable fee will be determined and communicated to the applicant following review of the app…
Station Activity and Access Requests