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Station access and Permits
Metro Site Access
…third party assets Maintenance and renewals works Inspections and surveys Community and Government Projects Building or construction activities near or next to railway land Requesting Access All access requests must be reviewed and approved by Metro prior to commencing access. You can apply for access to Metro’s rail network by submitting an application via our portal: CLICK HERE FOR APPLICATION PORTAL Enquiries For all third party access enquire…
New to Metro?
…a map of Melbourne’s Metro network and also maps of each Metro train line. Buy a ticket To travel on Metro, you’ll need to travel with a myki. For information on how to buy and travel with a myki, visit ptv.vic.gov.au. Metro customer service can also help you with this at premium stations across the network. Time of next arrival Each railway station platform has a Customer Information console containing a green and red button. When the green butto…
Doing Business With Metro
…ur minimum standards and performance expectations, while understanding our commitments. We welcome your interest in registering for one of the following Vendor Panel categories: Engineering Design Service – Provision of services in areas of structural inspections, surveying, civil design, dilapidation surveys, etc. Minor works – Provision of services relating to a specific scope of works around areas such as trenching, Electrical installation, asp…
Environment & Sustainability
Passenger Disruption Refunds
…e refunded myki balance on their next myki pass or by travelling with myki money. Do I have to fill in a form or apply to get a refund? No, refunds will be automatically added to the myki money balance of their myki card. So which myki cards will receive this refund? Passengers who were affected by the disruption on the metropolitan train network between 3pm and 7pm yesterday will receive refunds. This will automatically be added to their myki bal…
Metro officially onboard for Melbourne Storm 2024 and 2025 seasons.
Rail Awareness & Safety Education – Session Types
Community Investment
Government Advice & Resources