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New to Metro?
…a map of Melbourne’s Metro network and also maps of each Metro train line. Buy a ticket To travel on Metro, you’ll need to travel with a myki. For information on how to buy and travel with a myki, visit ptv.vic.gov.au. Metro customer service can also help you with this at premium stations across the network. Time of next arrival Each railway station platform has a Customer Information console containing a green and red button. When the green butto…
Doing Business With Metro
…ur minimum standards and performance expectations, while understanding our commitments. We welcome your interest in registering for one of the following Vendor Panel categories: Engineering Design Service – Provision of services in areas of structural inspections, surveying, civil design, dilapidation surveys, etc. Minor works – Provision of services relating to a specific scope of works around areas such as trenching, Electrical installation, asp…
Environment & Sustainability
Passenger Disruption Refunds
…e refunded myki balance on their next myki pass or by travelling with myki money. Do I have to fill in a form or apply to get a refund? No, refunds will be automatically added to the myki money balance of their myki card. So which myki cards will receive this refund? Passengers who were affected by the disruption on the metropolitan train network between 3pm and 7pm yesterday will receive refunds. This will automatically be added to their myki bal…
Rail Awareness & Safety Education – Session Types
Government Advice & Resources
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Metro in the Community
Before Travelling
…on and special event information as well as travel advice. www.metrotrains.com.au/metronotify/ Twitter Personalised Journey Alerts – Get Metro trains disruptions direct to your phone through Twitter. Get a personalised Tweet when your journey has been affected by delays. Sign up is easy and personalised to the line, time and dates of your regular journeys. www.twitter.com/metrotrains More questions? Look for a Metro employee, visit ptv.vic.gov.au…