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Passengers with specific needs
…. Communication tools have been developed to help passengers and staff communicate about travelling on Metro. You can download and print tools by clicking the links below. These communication tools are copyright material and must not be used or replicated for commercial purposes unless expressly agreed to by Metro. Picture board, Spelling board and network map – folds to A6 Picture board and network map – A3 Picture board and Spelling board – A3 …
Substation Contemporary Art Prize
…t a unique brand of programming that seamlessly brings together innovative community-based projects, as well as the best of national and international contemporary artists. The Substation Contemporary Art Prize encourages and recognises innovation in contemporary art practice. The prize is a non–acquisitive $10,000 cash award for Australian resident artists, proudly sponsored by Metro. The show represents a major survey of the current spectrum of…
Our Approach
Vegetation & Biodiversity
Enterprise Agreement 2019
…quently Asked Questions These FAQs are updated regularly with responses to commonly asked questions you and your peers have submitted. You can submit your questions by emailing enterpriseagreement@metrotrains.com.au. We have grouped the questions by topics as follows – please click on the link to expand: Rail Ops Enterprise Agreement 2019 vote outcome FAQs (PDF) UPDATED: FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) FAQ…
Take the pledge this Rail Safety Week
…a person knowingly and illegally enters the rail corridor. Beyond the obvious risk to human life, these incidents also disrupt train services and cause trauma to rail employees, witnesses, and their families. Metro is asking some simple behaviours of people during Rail Safety Week (and every week!): Put away your phone when using a pedestrian crossing, and look both ways for passing trains; Stand behind the yellow line at stations at all times and…
Metro Academy Course Offerings
…l industry allowing rail safety workers to attain and maintain rail safety competencies. Competency renewals are required 24 months after gaining an initial statement of attainment with a Metro Trains Melbourne (MTM) approved Registered Training Organisation. Competencies must be renewed with Metro Academy to enable people to safely work in the MTM Network Accredited Training* Course name Statement of attainment issued Competency accepted by: Freq…
International Women’s Day 2018
…nt part of our broader Diversity and Inclusion approach. Diversity and Inclusion aims to open up our business to employing and engaging with people from all parts of the community. This includes people from different ages, cultural backgrounds, locations and of course, genders. We are proud that there are more women working at Metro than ever before. When we took over running network in November 2010, 14% of our workforce was female. That’s about…
Metro Trains is gearing up for the AFL finals series
…t to the station. When leaving the ground from Gates 1, 2, 6 and 7 you can use Jolimont station or walk across the footbridges and access Richmond station from the Olympic Boulevard side. If you’re leaving from Gates 3, 4 and 5 you can use Jolimont Station or access Richmond Station at the Brunton Avenue or Stewart Street entrances. For all your travel information download metroNotify or visit metrotrains.com.au You can also contact Public Transpo…
Social Media Policy
…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…