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Metro in the Community
Passenger Experience
ESG
Rail Awareness & Safety Education – Session Types
New to Metro?
…ld either or both of these services be temporarily unavailable, look for on-board network maps to find your destination. Exiting a train Similar to boarding a train, either press the illuminated green button on the train door or open the door by the handle. Mind the gap between the train and platform. The train driver will close the doors automatically once you are safely on the platform. Leaving the station At larger stations, look for the exit b…
Not all disability is visible: Metro Trains and the Hidden Disabilities Sunflower program
Passengers with specific needs
…equipment hire A full list of services is available on the Travellers Aid website. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Passengers who are blind or have low vision Train Information and Help We announce the time and destination of a…
COVID-19: Supporting Our People
Journey info a the tip of your fingers
Thank You on the Frankston Line
…Bentleigh, McKinnon and Ormond. We look forward to welcoming you back on the train. Visit the Level Crossing Removal Authority’s Facebook page, Twitter, YouTube channel or website to see what was achieved in the 37 days. More information: Email: nmc@levelcrossings.com.au Call: 1800 762 667…