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Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)

Course List

Environment & Sustainability

15 years, 15 scholarships

Recruitment Process

Compensation and Refunds

…and submit a myki replacement form, available from the PTV website. Contact To apply for compensation or to find out if you’re eligible for a myki refund, reimbursement or replacement: Contact PTV on 1800 800 007 or via ptv.vic.gov.au Apply for a myki refund or reimbursement online Complete the Metro Trains Compensation Application Form Related documents Click here to download a PDF of the Customer Compensation Code. Click here to download a word…

Not all disability is visible: Metro Trains and the Hidden Disabilities Sunflower program

Government Advice & Resources

Journey info a the tip of your fingers

SMS Disruption Alerts

…back via ptv.vic.gov.au or 1800 800 007 (6am – midnight and all night Friday & Saturday. Alternatively, you can lodge your feedback via the online form at metrotrains.com.au/customer-feedback/….