• Access Guide
• Before Travelling
• Station Access
• Boarding
• On the Train
• Service Changes
• Passengers with specific needs
• Accessibility Action Plan

Accessibility Action Plan

To view a copy of Metro’s Accessibility Action Plan (2019 – 2021):

• Accessibility Action Plan In PDF, please click here.
• Accessibility Action Plan In Word, please click here.

More questions?

Look for a Metro employee, visit ptv.vic.gov.au or call 1800 800 007. Further information about more specific accessibility needs and transport can be found at: www.ptv.vic.gov.au/getting-around/accessible-transport/