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Celebrating International Day of People with a Disability
Social Media Policy
…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…
Following the train of thought on Rail R U OK? Day
Doing business with Metro
International Women’s Day 2018
…p our business to employing and engaging with people from all parts of the community. This includes people from different ages, cultural backgrounds, locations and of course, genders. We are proud that there are more women working at Metro than ever before. When we took over running network in November 2010, 14% of our workforce was female. That’s about 478 women. This has grown to about 23% or 820 more roles filled by women. Metro is committed to…
Take the pledge this Rail Safety Week
…. You can make your own #RailSAFE pledge here: https://tracksafefoundation.com.au/railsafe-pledge In July, 398 trains were delayed due to trespassing, which is 78 less than the previous month. These are encouraging signs, but this unacceptable behaviour is still occurring, and we continue to work hard to deter and disrupt trespassing on our network. In July, Metro met both its delivery and punctuality targets, reaching 98.9 per cent and 96.3 per c…
Enterprise Agreement 2019
…quently Asked Questions These FAQs are updated regularly with responses to commonly asked questions you and your peers have submitted. You can submit your questions by emailing enterpriseagreement@metrotrains.com.au. We have grouped the questions by topics as follows – please click on the link to expand: Rail Ops Enterprise Agreement 2019 vote outcome FAQs (PDF) UPDATED: FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) FAQ…
The biggest timetable change in 40 years
Bayswater Station closure
…advance for your patience and cooperation while we carry out these important works. FURTHER INFORMATION Email: bayswater@levelcrossings.com.au Call: 1800 762 667 Web: ptv.vic.gov.au…
Show Competition Terms & Conditions 2016
…al Melbourne Show. Only one entry per person will be allowed. Entry to the competition: a. is made via email to digital@metrotrains.com.au; and b. will close at 12pm on Monday 19 September 2016; and c. full name and contact number must be supplied in order for entry to be valid. Winners will be notified by reply email. Tickets are to be picked up by winners at Info Central Flinders Street Station from Tuesday 20 September with proof of identity. E…