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Privacy Policy
…ite to Metro’s Privacy Officer via the details set out below Questions and complaints Metro is committed to providing its customers with a fair and responsible system for the handling and resolution of privacy related complaints. If you have any questions about this Policy or believe that we have at any time failed to keep one of our commitments to you to handle your Personal Information in the manner required by the Privacy Laws, then we ask that…
Government Advice & Resources
Filming with Metro
…n keep up to date with upcoming planned works here https://www.metrotrains.com.au/planned-works/ Please note: we will not be accepting applications to film at the following locations – they are entirely out of bounds: Driver’s cab Control Centre The following stations are subject to a case by case review: Flinders Street Melbourne Central Parliament Flagstaff Richmond South Yarra Footscray All requests for filming at Southern Cross Station are man…
About Notify
…ication. For all other travel information such as journey planning, timetables and ticketing, the following will assist you: Metro metrotrains.com.au Public Transport Victoria ptv.vic.gov.au Myki myki.com.au…
Environment & Sustainability
Boarding
…rs are available to assist passengers onto and aboard trains on this line. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Low platforms Metro’s Station Accessibility Guide lists stations with low platforms. At these locations, the boarding ram…
Delivering an essential service in challenging times
Sunbury Line
…and the new St Albans and Ginifer stations will open on Tuesday 1 November. *Please note that services will run to a Saturday timetable (with no Night Network) on Tuesday 1 November due to the Melbourne Cup public holiday. Please note that this may increase your journey by up to 40 minutes. For bus timetable information and bus replacement locations, click here. For more information: Email: furlongmain@levelcrossings.com.au Call: 1800 762 667 Web…
Who we are
…rything we do, and we challenge the status quo, innovate and lead industry best practices. Metro is growing, with many exciting works and projects underway. We partner with the State Government to deliver city-shaping projects to help build a better Melbourne, including the Metro Tunnel and removal of level crossings. We’re looking for talented, passionate, and ambitious people to be part of our team. Join us in keeping Melbourne moving – we are O…
Bike Facilities
…r website, register, pay your deposit and your access card will be only days away. Leaving the car at home has never been easier or healthier. Click here to register at Parkiteer.com.au. (www.parkiteer.com.au) Metro also offers access to a limited number of individual bike lockers at Metro Premium Stations. …