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Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)
Flinders Street Station gearing up for bumper New Years Eve
Improved safety and access as new Cheltenham Station opens
Metro Performance
…nload a word doc of the Customer Charter. Your Question Answer Can I claim compensation? Compensation can be claimed by all holders of myki passes that are valid for 28 days or more Is my claim valid? Your myki must have been correctly used on train services for at least 10 days of that month How much will I be compensated? The value of a daily ticket (or other value as defined) will be uploaded onto your myki. The value loaded will reflect the sa…
New Year’s Eve Travel
…his New Year’s Eve and travel after 6pm (until the first normal service on New Year’s Day) will be free. In addition to the normal weekday timetable, there will be extra services on all Metro lines to get you to and from the City for New Year’s Eve celebrations. Extra services will begin from 8pm to get people safely in to the City for the early fireworks display. Extra services will also run through the night to get people home after the celebrat…
Matrices
Your shiny new office within the Metro Tunnel awaits
Metro Site Access
…include: Installation and removal of third party assets Maintenance and renewals works Inspections and surveys Community and Government Projects Building or construction activities near or next to railway land Requesting Access All access requests must be reviewed and approved by Metro prior to commencing access. You can apply for access to Metro’s rail network by submitting an application via our portal: CLICK HERE FOR APPLICATION PORTAL Enquiri…
Upfield line works blitz to remove level crossings and build new stations
Mernda Line passengers: meet your new Reservoir Station