Careers at Metro

Recruitment Process

We encourage people of all backgrounds, abilities, and identities to apply to our vacancies.

Metro is committed to ensuring recruitment process is inclusive, accessible and a great experience for all candidates. We encourage candidates to request and discuss adjustments early in the process.

Recruitment at Metro is known as Talent Acquisition. Metro’s Talent Acquisition team are committed to delivering a consistent and timely process for all candidates. Our diverse business means the process and timing of this may vary. Your Talent Acquisition team member will explain the process relevant to the role you have applied for.

The timeline for recruitment can vary but will typically take one to two months from your application to receiving a formal offer should you be successful.

About the recruitment experience

Our applicant experience helps you learn about us and helps us learn about you. The process involves an online application, behavioural based interview, referee checks and background checks. Telephone interviews, assessment centres, abilities testing, and medical assessments may also be used for some roles.

What to Expect When Applying at Metro

How do I apply at Metro?

Browse Metro’s vacancies on our jobs page. If you are interested in a role, hit “Apply Now” to begin your applicationthis will open a new tab, first time users will be asked to create an account and returning applicants will be asked to login to your account. Make sure you have an updated CV and cover letter ready for your submission. 

Review

Metro’s Talent Acquisition team will review your application against the position’s criteria. The job advertisement will give you a clear understanding of the requirements for the role. If your skills and experience match what we’re looking for, we will contact you by phone, text, or email. You will receive communication from us either way.

You can check the status of your application at any time by logging into your candidate profile, and selecting the ‘Jobs Applied’ tab.

Interview

If your application has been shortlisted, you will be invited to an interview. This could be at an assessment centre, a behavioural telephone interview, a virtual interview, or face-to-face interview. This is also your opportunity to ask any questions about the role and Metro. You may also be invited to a second interview or site visit.

Depending on the role, you may be required to provide a case study, presentation or complete assessments such as psychometric assessments. Psychometric assessments can include verbal, numerical, and abstract reasoning, cognitive ability, role plays and personality and safety tests.

What is an Assessment Centre?

Assessment Centre’s have three parts – a group interview, an individual scenario role-play, and an individual interview.

In the group interview, you’ll work together to discuss common situations that would occur in the role and how you might work as a team to prioritise and resolve the events.

The individual role play is an opportunity for you to step into the shoes of the role and respond to a person or scenario that happens on the network.

The interview is our opportunity to get to know you, your background and motivations to join us, and for you to get to know us and make sure we’re the right place for you too.

Pre-employment Checks

Pre-employment checks and background screening are conducted by Metro via our external third-party providers.

  • Criminal history (Police) check which will involve uploading identification documents.
  • Reference checks with two of your most recent line managers
  • Qualifications checks (for some roles)
  • Medical assessment (for some roles)

Offer

Once the selection finalisation process has been successfully completed, you will be offered the role.

Documentation

Once you verbally accept the offer, we will email you the documentation you need to complete on our confidential online portal. Once you have formally accepted the offer and you have completed all online documentation, you are ready for your start date.

A warm Metro Welcome

During the first few weeks, there will be a lot to learn. The Metro induction and training process will help you build strong relationships with your key stakeholders, learn your job requirements, and to acquire essential knowledge.

If at first, you don’t succeed……

We will keep your details in our database so you can be considered for future vacancies and we encourage you to apply for other roles you think you’re suitable for. Set up a job alert and please keep checking our jobs board for opportunities.