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New to Metro?
…a map of Melbourne’s Metro network and also maps of each Metro train line. Buy a ticket To travel on Metro, you’ll need to travel with a myki. For information on how to buy and travel with a myki, visit ptv.vic.gov.au. Metro customer service can also help you with this at premium stations across the network. Time of next arrival Each railway station platform has a Customer Information console containing a green and red button. When the green butto…
Privacy Policy
…ite to Metro’s Privacy Officer via the details set out below Questions and complaints Metro is committed to providing its customers with a fair and responsible system for the handling and resolution of privacy related complaints. If you have any questions about this Policy or believe that we have at any time failed to keep one of our commitments to you to handle your Personal Information in the manner required by the Privacy Laws, then we ask that…
Delivering an essential service in challenging times
Who we are
…rything we do, and we challenge the status quo, innovate and lead industry best practices. Metro is growing, with many exciting works and projects underway. We partner with the State Government to deliver city-shaping projects to help build a better Melbourne, including the Metro Tunnel and removal of level crossings. We’re looking for talented, passionate, and ambitious people to be part of our team. Join us in keeping Melbourne moving – we are O…
Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)
Course List
Passenger Experience
Environment & Sustainability
Metro Cares gives communities the chance to make a difference
15 years, 15 scholarships