Search
Metro Company Reports
Community Education
Station access and Permits
Advertising at Metro
Metro Performance
…nload a word doc of the Customer Charter. Your Question Answer Can I claim compensation? Compensation can be claimed by all holders of myki passes that are valid for 28 days or more Is my claim valid? Your myki must have been correctly used on train services for at least 10 days of that month How much will I be compensated? The value of a daily ticket (or other value as defined) will be uploaded onto your myki. The value loaded will reflect the sa…
RIW Information
Metro Site Access
…third party assets Maintenance and renewals works Inspections and surveys Community and Government Projects Building or construction activities near or next to railway land Requesting Access All access requests must be reviewed and approved by Metro prior to commencing access. You can apply for access to Metro’s rail network by submitting an application via our portal: CLICK HERE FOR APPLICATION PORTAL Enquiries For all third party access enquire…
Melbourne Storm Screen Terms & Conditions
…ed for the purposes outlined in these terms and conditions. Any questions, comments or complaints from entrants should be directed to the Promoter and not to the Meta Parties. By entering into this promotion, each entrant agrees to release and indemnify and keep indemnified the Meta Parties from and against all liability and forever forego and abandon all rights and causes of action against the Meta Parties arising as a result of the Promoter cond…
Privacy Policy
…ite to Metro’s Privacy Officer via the details set out below Questions and complaints Metro is committed to providing its customers with a fair and responsible system for the handling and resolution of privacy related complaints. If you have any questions about this Policy or believe that we have at any time failed to keep one of our commitments to you to handle your Personal Information in the manner required by the Privacy Laws, then we ask that…
Environment & Sustainability