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Station access and Permits
New to Metro?
…ner. For more information, about travelling with animals, visit ptv.vic.gov.au Need any assistance? Look for a Metro employee, load this website on your smartphone or call 1800 800 007….
Privacy Policy
…ite to Metro’s Privacy Officer via the details set out below Questions and complaints Metro is committed to providing its customers with a fair and responsible system for the handling and resolution of privacy related complaints. If you have any questions about this Policy or believe that we have at any time failed to keep one of our commitments to you to handle your Personal Information in the manner required by the Privacy Laws, then we ask that…
Delivering an essential service in challenging times
Who we are
…rything we do, and we challenge the status quo, innovate and lead industry best practices. Metro is growing, with many exciting works and projects underway. We partner with the State Government to deliver city-shaping projects to help build a better Melbourne, including the Metro Tunnel and removal of level crossings. We’re looking for talented, passionate, and ambitious people to be part of our team. Join us in keeping Melbourne moving – we are O…
Course List
Passenger Experience
Environment & Sustainability
Passenger Disruption Refunds
…y the disruption on the metropolitan train network between 3pm and 7pm yesterday will receive refunds. This will automatically be added to their myki balance in the coming weeks. Passengers that require more information should contact our call centre on 1800 800 007. …
Poppy Appeal 2016
…fence forces and their dependants when in need. This year’s Poppy Appeal, which culminates on Remembrance Day, marks the 98th anniversary of the Armistice. You can buy a poppy at any participating station or donate online at http://remembranceday.org.au/help/donate…