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Enterprise Agreement 2019
…esources Please find below the documents referenced in the Rail Operations Proposed Enterprise Agreement 2019. Passenger Delivery Organisational Charts (via MetroMe) Metro’s Policies and Procedures (via The Depot) PTV’s Travel Pass Entitlement Policy (PDF) ATO Taxation Determination (TD) 2015/14 Australian Tax Office Schedule Rail Industry Award 2010 Code of Practice, Health Assessment of Rail Safety Workers (PDF) If you have issues accessing any…
Proudly supporting Movember in 2017
…e then find us and the Nova Casanovas on the concourse and show us your Mo progress! The Movember Foundation’s vision is to have an everlasting impact on the face of men’s health. Every year during the month of November they ask people to help raise funds and awareness by growing a moustache, hosting an event or simply spreading the word. The goal is to ‘change the face of men’s health’ and at Metro, we’re delighted to help do just that as it touc…
Myki compensation claim form
Enterprise Agreement 2019
…se click on the link to expand: Rail Ops Enterprise Agreement 2019 vote outcome FAQs (PDF) UPDATED: FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) Getting the facts straight – Rail Operations (PDF) Rail Operations (PDF) Drivers (PDF) Infrastructure (PDF) Flexibility (PDF) About Enterprise Bargaining (PDF) About Industrial Action (PDF) Keeping you inf…
Thank You on the Frankston Line
…ers between Caulfield and Moorabbin stations. We appreciate your patience while the North McKinnon Centre Level Crossing Removal Project worked to remove the level crossings at Bentleigh, McKinnon and Ormond. We look forward to welcoming you back on the train. Visit the Level Crossing Removal Authority’s Facebook page, Twitter, YouTube channel or website to see what was achieved in the 37 days. More information: Email: nmc@levelcrossings.com.au Ca…
Metro Trains is gearing up for the AFL finals series
…5 you can use Jolimont Station or access Richmond Station at the Brunton Avenue or Stewart Street entrances. For all your travel information download metroNotify or visit metrotrains.com.au You can also contact Public Transport Victoria (PTV) on 1800 800 007 for more information on extra services to and from these events….
Movember 2016
…lions of men and women to take action for men’s health, funding over 1,200 projects focused on prostate cancer, testicular cancer and suicide prevention. The goal is to ‘change the face of men’s health’ and at Metro, we’re delighted to help do just that as it touches all of us; our fathers, partners, brothers and friends. So make sure you touch-on at one of our stations below on Monday 21 November and help support this important cause. It’s likely…
Hot Weather
…lower speeds to ensure the safety of passengers, Metro employees and local communities. When the track temperature of a line reaches 55 degrees or higher, the maximum speed limit is restricted to 80km/h on a particular line or section of track. On days where the ambient temperature is forecast to reach 42 degrees and above in Melbourne, the maximum speed limit is reduced to 70km/h across the entire Metro network. When speed restrictions are in pla…
Whistleblowing
Metro has zero tolerance for any behaviours or actions that compromise our commitment to safety and integrity across our organisation. If you know or suspect Metro, or an employee, officer or supplier of Metro, of any misconduct, you can make a report to the Head of Internal Audit & Enterprise Risk using the below methods. Misconduct can include breach of law or information that indicates a danger to the public or to the financial system. Email t…
Social Media Policy
…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…