myki compensation claim form

BEFORE YOU GET STARTED

Am I eligible?

Customers eligible for the free daily ticket for the equivalent zones:

myki pass must be valid for 28 days or more
myki pass must have been used on Metro trains on at least 10 days in September
a valid myki pass number
claim up to the end of the month in which the results are published
Please note:
  • Only one claim per customer will be accepted. Results are notified on the 12th day of the following month.
  • We will accept claims up to the end of the month in which the results are notified.
  • If your claim is approved, the value of a daily ticket for the equivalent fare/zone mix as the myki pass being compensated will be uploaded to your myki.
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