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Metro Cares gives communities the chance to make a difference
Passenger Disruption Refunds
…e refunded myki balance on their next myki pass or by travelling with myki money. Do I have to fill in a form or apply to get a refund? No, refunds will be automatically added to the myki money balance of their myki card. So which myki cards will receive this refund? Passengers who were affected by the disruption on the metropolitan train network between 3pm and 7pm yesterday will receive refunds. This will automatically be added to their myki bal…
Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)
Poppy Appeal 2016
…the 98th anniversary of the Armistice. You can buy a poppy at any participating station or donate online at http://remembranceday.org.au/help/donate…
New to Metro?
…a map of Melbourne’s Metro network and also maps of each Metro train line. Buy a ticket To travel on Metro, you’ll need to travel with a myki. For information on how to buy and travel with a myki, visit ptv.vic.gov.au. Metro customer service can also help you with this at premium stations across the network. Time of next arrival Each railway station platform has a Customer Information console containing a green and red button. When the green butto…
Bike Facilities
Metro provides hundreds of bike lockers throughout our railway station network. These lockers are available at Metro Premium Stations. To enquire as to the availability of a bike locker, contact your nearest Premium Station. How to use Metro bike lockers To use Metro lockers, customers must pay a refundable bond of $100 for new lockers with built-in locks or $50 for lockers requiring the customer to supply a lock. Lockers can be booked at Premiu…
280 extra Metro services coming in January
Have you ever lost something on a train?
POLITICAL PARTY FLYERS AND POSTERS ON METRO PROPERTY
Change is no barrier to success for Metro’s longest-serving employees