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A familiar voice: Pam puts passengers first
Boarding
…rs are available to assist passengers onto and aboard trains on this line. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Low platforms Metro’s Station Accessibility Guide lists stations with low platforms. At these locations, the boarding ram…
Become a Supplier
Become a supplier
Delivering an essential service in challenging times
MTM RTO Information
MTM RTO Information
Passengers with specific needs
…equipment hire A full list of services is available on the Travellers Aid website. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Passengers who are blind or have low vision Train Information and Help We announce the time and destination of a…
Metro Academy
Hot Weather
…lower speeds to ensure the safety of passengers, Metro employees and local communities. When the track temperature of a line reaches 55 degrees or higher, the maximum speed limit is restricted to 80km/h on a particular line or section of track. On days where the ambient temperature is forecast to reach 42 degrees and above in Melbourne, the maximum speed limit is reduced to 70km/h across the entire Metro network. When speed restrictions are in pla…