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Passenger Experience
Metro in the Community
Poppy Appeal 2016
…the 98th anniversary of the Armistice. You can buy a poppy at any participating station or donate online at http://remembranceday.org.au/help/donate…
Supporting Train Drivers Through Trauma
Bayswater Station closure
…advance for your patience and cooperation while we carry out these important works. FURTHER INFORMATION Email: bayswater@levelcrossings.com.au Call: 1800 762 667 Web: ptv.vic.gov.au…
Sunbury Line
…nutes. For bus timetable information and bus replacement locations, click here. For more information: Email: furlongmain@levelcrossings.com.au Call: 1800 762 667 Web: ptv.vic.gov.au…
Compensation and Refunds
…a myki replacement form, available from the PTV website. Contact To apply for compensation or to find out if you’re eligible for a myki refund, reimbursement or replacement: Contact PTV on 1800 800 007 or via ptv.vic.gov.au Apply for a myki refund or reimbursement online Complete the Metro Trains Compensation Application Form Related documents Click here to download a PDF of the Customer Compensation Code. Click here to download a word doc of the…
Not all disability is visible: Metro Trains and the Hidden Disabilities Sunflower program
MTM RTO Information