Search
Digital Milestones Competition Ts & Cs
…an be collected from Info Central at Flinders Street Station Employees, contractors and suppliers of Metro Trains Melbourne Pty Ltd (MTM) are not eligible to enter this competition. Validity of entries is at the sole discretion of MTM. Winners of competition are chosen at random….
Myki compensation claim form
Proudly supporting Movember in 2017
…brothers and friends. Would you like to get behind this important cause? Join the Movement at https://au.movember.com/…
Social Media Policy
…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…
Thank You on the Frankston Line
…ers between Caulfield and Moorabbin stations. We appreciate your patience while the North McKinnon Centre Level Crossing Removal Project worked to remove the level crossings at Bentleigh, McKinnon and Ormond. We look forward to welcoming you back on the train. Visit the Level Crossing Removal Authority’s Facebook page, Twitter, YouTube channel or website to see what was achieved in the 37 days. More information: Email: nmc@levelcrossings.com.au Ca…
Movember 2016
…for men’s health, funding over 1,200 projects focused on prostate cancer, testicular cancer and suicide prevention. The goal is to ‘change the face of men’s health’ and at Metro, we’re delighted to help do just that as it touches all of us; our fathers, partners, brothers and friends. So make sure you touch-on at one of our stations below on Monday 21 November and help support this important cause. It’s likely you’ll notice more than a few local…
Whistleblowing
…Metro has zero tolerance for any behaviours or actions that compromise our commitment to safety and integrity across our organisation. If you know or suspect Metro, or an employee, officer or supplier of Metro, of any misconduct, you can make a report to the Head of Internal Audit & Enterprise Risk using the below methods. Misconduct can include breach of law or information that indicates a danger to the public or to the financial system. Email to…
Hot Weather
…lower speeds to ensure the safety of passengers, Metro employees and local communities. When the track temperature of a line reaches 55 degrees or higher, the maximum speed limit is restricted to 80km/h on a particular line or section of track. On days where the ambient temperature is forecast to reach 42 degrees and above in Melbourne, the maximum speed limit is reduced to 70km/h across the entire Metro network. When speed restrictions are in pla…
Enterprise Agreement 2019
…quently Asked Questions These FAQs are updated regularly with responses to commonly asked questions you and your peers have submitted. You can submit your questions by emailing enterpriseagreement@metrotrains.com.au. We have grouped the questions by topics as follows – please click on the link to expand: Rail Ops Enterprise Agreement 2019 vote outcome FAQs (PDF) UPDATED: FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) FAQ…
Bayswater Station closure
…temporarily closed from Saturday 15 October until Sunday 11 December and reopen on Monday 12 December. During this time, trains will run express through Bayswater Station with buses replacing trains between Heathmont and Boronia stations: Saturday 15 October – 8pm Friday 4 November Bayswater Level Crossing Removal Project works Buses replace trains between Ringwood and Belgrave stations: Friday 4 November – Sunday 11 December Please note that jour…