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Show Competition Terms & Conditions 2016
…al Melbourne Show. Only one entry per person will be allowed. Entry to the competition: a. is made via email to digital@metrotrains.com.au; and b. will close at 12pm on Monday 19 September 2016; and c. full name and contact number must be supplied in order for entry to be valid. Winners will be notified by reply email. Tickets are to be picked up by winners at Info Central Flinders Street Station from Tuesday 20 September with proof of identity. E…
Metro not kidding around with summer readiness
Train surfing footage prompts safety warning
Simpler and clearer journey information on Metro’s Comeng trains
Metro’s assistance program ensuring staff wellbeing on the railways
Social Media Policy
…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…
Digital Milestones Competition
…thanks for being a team player, we’re giving one lucky Twitter follower a Sherrin footy signed by the entire Triple M AFL call team. We also have three runners-up prize packs from Nova100. To enter simply email your name and contact details to digital@metrotrains.com.au Competition entries will close at 12pm Friday 10 March. Competition winners will be chosen at random. For full terms and conditions, click here. Get on board with the latest updat…
Delivering a stronger and safer rail bridge for years to come
Chinese New Year 2017
…es and activities designed to encourage people from diverse backgrounds to come together and celebrate. Take the train to the city and experience a wide range of celebrations over 17 days from Jan 27 – Feb 12. Citywide festivities will take place at Queensbridge Square, Queen Victoria Market, Chinatown, the Chinese Museum, Melbourne Zoo, Eureka Skydeck, Southgate, Docklands and DFO South Wharf. Check out the details at http://www.cnymelbourne.com….
Whistleblowing
…Metro has zero tolerance for any behaviours or actions that compromise our commitment to safety and integrity across our organisation. If you know or suspect Metro, or an employee, officer or supplier of Metro, of any misconduct, you can make a report to the Head of Internal Audit & Enterprise Risk using the below methods. Misconduct can include breach of law or information that indicates a danger to the public or to the financial system. Email to…