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Boarding
…rs are available to assist passengers onto and aboard trains on this line. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Low platforms Metro’s Station Accessibility Guide lists stations with low platforms. At these locations, the boarding ram…
Next stop: Story time!
Celebrating International Day of People with a Disability
Medical Requirements
Vegetation & Biodiversity
Substation Contemporary Art Prize
…t a unique brand of programming that seamlessly brings together innovative community-based projects, as well as the best of national and international contemporary artists. The Substation Contemporary Art Prize encourages and recognises innovation in contemporary art practice. The prize is a non–acquisitive $10,000 cash award for Australian resident artists, proudly sponsored by Metro. The show represents a major survey of the current spectrum of…
Delivering an essential service in challenging times
Take the pledge this Rail Safety Week
…ay safe around the rail network. Metro Trains Melbourne is one of more than 80 organisations in Australia and New Zealand taking part in Rail Safety Week, all of which have taken the pledge to be #RailSAFE. CEO Raymond O’Flaherty recently joined colleagues from across Metro at Flinders Street Station to take the pledge. Trespassing is one of the leading causes of disruption on Melbourne’s rail network, when a person knowingly and illegally enters…
Metro not kidding around with summer readiness
Social Media Policy
…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…