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Change is no barrier to success for Metro’s longest-serving employees
Metro officially onboard for Melbourne Storm 2024 and 2025 seasons.
Who we are
…jects underway. We partner with the State Government to deliver city-shaping projects to help build a better Melbourne, including the Metro Tunnel and removal of level crossings. We’re looking for talented, passionate, and ambitious people to be part of our team. Join us in keeping Melbourne moving – we are One Team, One Metro….
Celebrating International Women’s Day with Metro’s leaders
New tech keeping event crowds safe on train platforms
Train upgrades keep performance on track for Metro
Metro’s Woman of the Year finalist
A familiar voice: Pam puts passengers first
Boarding
…rs are available to assist passengers onto and aboard trains on this line. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Low platforms Metro’s Station Accessibility Guide lists stations with low platforms. At these locations, the boarding ram…
Compensation and Refunds
…a myki replacement form, available from the PTV website. Contact To apply for compensation or to find out if you’re eligible for a myki refund, reimbursement or replacement: Contact PTV on 1800 800 007 or via ptv.vic.gov.au Apply for a myki refund or reimbursement online Complete the Metro Trains Compensation Application Form Related documents Click here to download a PDF of the Customer Compensation Code. Click here to download a word doc of the…