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Access Guide
…y be required Preston* Independent access path less than 1:14 gradient, at grade path or lift access Bell* Independent access path less than 1:14 gradient, at grade path or lift access Thornbury Independent access path less than 1:14 gradient, at grade path or lift access Croxton Steep ramp – assisted access may be required Northcote Independent access path less than 1:14 gradient, at grade path or lift access IN PART Platform 1 Merri Independent…
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Metro Trains Rail Safety Poster Competition 2020
…oses midnight Sunday May 17th 2020. Metro will review entries and select a top 10 in each grade. Children in the top 10 will be contacted by Friday 22nd May. Top 10 entrants will need to submit a 20 second video explaining their poster by midday Friday 29th May. Members of the public will vote online. This will go live Tuesday 2nd June. Voting closes midday Tuesday 9th June, winners will be contacted Thursday 11th June. How can I enter? Complete t…
Virtual Station Tours
Metro Academy
…Train Track Safety Awareness Industry Worker News & Updates Statements of Competency Competencies Bulletins Learner Documents Rail Industry Worker News & Updates A feature has been set up so contractors can register to be notified about news & updates from all rail operators. Click here to register for Rail Industry Worker news & updates. RIW 24/7 Support If you have an issue with the RIW APP or your require desktop support or in need of competen…
Metro Performance
…nload a word doc of the Customer Charter. Your Question Answer Can I claim compensation? Compensation can be claimed by all holders of myki passes that are valid for 28 days or more Is my claim valid? Your myki must have been correctly used on train services for at least 10 days of that month How much will I be compensated? The value of a daily ticket (or other value as defined) will be uploaded onto your myki. The value loaded will reflect the sa…
Reconciliation Action Plan
Metro Academy Course Offerings
…ncl) TFPC 3.2 face to face renewal MTM Fridays $445.00 (GST incl) TFPC 3.3 online renewal MTM Online $135.00 (GST incl) Unrestricted TFPC Inner Suburban renewal MTM Online $330.00 (GST incl) TVO1 face to face renewal MTM Fridays $726.00 (GST incl) Course Competency required by: Frequency Course cost Safely work in the rail corridor MTM Daily $484.00 (GST incl) Unrestricted TFPC Inner Suburban MTM As Required $495.00 (GST incl) PERSONAL PROTECT…
Tickets & Fares
…u by calling 1800 800 007 at the PTV Hub at Southern Cross Station You can top up your myki: online at ptv.vic.gov.au (allow at least 24 hours for processing) by calling 1800 800 007 (allow at least 24 hours for processing) at myki machines at metropolitan railway stations and selected tram platforms stops and bus interchanges At over 800 retailers where you see the myki sign, including all 7-Eleven stores Touching on and touching off Each time yo…
Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)