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Reconciliation Action Plan
Metro Performance
…sated. Our monthly, network-wide, performance data is available online and at stations around the 10 th day of the month. The Department of Transport also publishes monthly punctuality and delivery data for train services, including line specific information. You can access this information here. Monthly Results Compensation Refunds 98.4% Delivery 90.0% Punctuality May 2018 Results 99.0% Delivery 93.2% Punctuality April 2018 Results 98.6% Delivery…
Bike Facilities
…ditions of Use and agrees to be bound by these Conditions of Use from the date that Metro issues a bike locker to the occupier. Bike Locker Q&A Q: How do I find out if a locker is available at my station? A: Contact your local station to check availability. Q: What if all the lockers at my station are taken? A: You can add your name to a waiting list or check other nearby railway stations for availability. Q: Where do I need to book a locker and p…
New to Metro?
…the doors automatically once you are safely on the platform. Leaving the station At larger stations, look for the exit barriers which open automatically when your myki card is touched on/off. For smaller stations, look for the stand-alone ticket readers as you leave. Travelling with an animal Dogs on leads are permitted to travel on metropolitan trains, but only if they are muzzled. It is strongly advised that passengers with dogs do not travel du…
Privacy Policy
…hat an Internet web site sends to your browser when you access information at that site. Cookies are either stored in memory (session cookies) or placed on your hard disk (persistent cookies). The Metro Web site does not use persistent cookies. Upon closing your browser the session cookie set by this web site is destroyed and no Personal Information is maintained which might identify you should you visit our web site at a later date. Security of I…
Metro Company Reports
Doing Business With Metro
…tion Protocol Attachment G5 Operational Interface Procedures Attachment G7 Communications Protocol Attachment H Information Handling Protocol Network Rolling Stock Approval Form Suppliers & Contractors Sourcing, category management and supplier management for both Goods and Services is undertaken by the Metro Procurement Department. They are also responsible for the selection of all suppliers engaged by Metro. Unless a separate overriding contract…
Environment & Sustainability