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Access Guide

Station Accessibility Features * Planned accessibility upgrades Filter by station Station access attributes. Select a cell to apply as a filter. Station access Station accessible via ramp less than 1 in 14, at-grade path or lifts Select to apply filter Staffed Select to apply filter Escalators Select to apply filter Lift Select to apply filter Raised Platform Area at accessible boarding point has been upgraded to allow indpendent boarding without…

Werribee and Williamstown lines

North Melbourne to Werribee and Williamstown Station From City To City   North Melbourne Bus Stop Bus Stop   Railway Place, North Melbourne Station Entrance Railway Place, North Melbourne Station Entrance   Exit North Melbourne Station on to Railway Place and proceed to the Metro Designated Bus Stop. Exit North Melbourne Station through main entrance on to Adderley Street, turn left and proceed approx. 50m to the PTV stop in Dryburgh Street.   So…

Privacy Policy

MTM Privacy Policy – Employee Records A copy of the MTM Privacy Policy for employee records can be found here Privacy Policy for members of the public Metro Trains Melbourne Pty Ltd (“Metro”, “we”, “our” or “us”) ABN 43 136 429 948, is committed to protecting the privacy of individuals. The protection of personal information in the private sector is required by the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (Vic) (collect…

Frankston line

Moorabbin to Frankston Station From City To City Moorabbin Metro Designated Bus Stop Metro Designated Bus Stop Service Road (Nepean Highway), Kingston Town Hall Service Road (Nepean Highway), Kingston Town Hall Exit Moorabbin Station on to Service Road (Nepean Highway), turn right and proceed approx. 20m to the bus stop, located in front of the Kingston Town Hall. Exit Moorabbin Station on to Service Road (Nepean Highway), turn right and proceed …

Upfield line

North Melbourne to Upfield Station From City To City North Melbourne Bus Stop Bus Stop Railway Place, North Melbourne Station Entrance Railway Place, North Melbourne Station Entrance Exit North Melbourne Station through main entrance on to Adderley Street, turn left and proceed approx. 50m to the PTV stop in Dryburgh Street. Exit North Melbourne Station through main entrance on to Adderley Street, turn left and proceed approx. 50m to the PTV stop…

Enterprise Agreement 2019

Enterprise Agreement 2019 > About Enterprise Bargaining > Latest COO communication > EA Rail Operations > EA Infrastructure > EA Rolling Stock > Frequently asked questions > Resources > Getting in touch   Enterprise Bargaining – Rail Operations Our Rail Operations Enterprise Agreement 2019 has been formally approved by the Fair Work Commission (FWC). The new Agreement will take effect on Thursday 28 May 2020. You can view the Agreement here. Rece…

Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)

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Werribee and Williamstown lines

North Melbourne to Werribee and Williamstown   Station From City To City North Melbourne Bus Stop Bus Stop Railway Place, North Melbourne Station Entrance Railway Place, North Melbourne Station Entrance Exit North Melbourne Station through main entrance on to Adderley Street, turn left and proceed approx. 50m to the PTV stop in Dryburgh Street. Exit North Melbourne Station through main entrance on to Adderley Street, turn left and proceed approx….

Employee Communications Library

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Metro Performance

At Metro, we closely monitor the performance of all our train services. We are committed to providing reliable train services and we work closely with the Victorian Government, Department of Transport and Public Transport Victoria (PTV) to ensure we not only meet, but exceed, our customer service and performance targets. Our partnership with the Victorian Government emphasises the importance of delivering services in line with the agreed timetabl…