About Platform1
On Platform1 we offer our customers a range of individualised travel information services to help you get where you need to go – on-time, safely and comfortably.
Join up and choose from a selection of email and mobile phone travel services designed to keep you fully informed of what’s happening on your line.
Platform1 customers will also qualify for unique competitions and special deals.
On Platform1, we offer our customers a range of services and special offers.
1. Travel information services including
Real-Time Text updates direct to your mobile phone
We can send a text message to your mobile if services on your train line are disrupted. This is a free service for Platform1 customers.
My Line Service Alerts
Be kept up-to-date on planned maintenance services affecting your train station and alternative transport arrangements being made. Via email we’ll give you plenty of warning when things might be changing.
Metro Footy Service Alerts
Go on, take the train to the footy! Metro offers additional services to major games played in Melbourne. Subscribe to Metro Footy Service Alerts and be kept up-to-date via email of additional services which will get you to the game.
Metro timetables direct to your mobile phone
Instantly find out the next four trains departing your nearest station and travelling to anywhere in Melbourne. Or tell us the time and date you want to travel and we’ll send you the latest information.
2. Be first-to-know
Join Platform1 and be the first-to-know the exciting news and information about planned Metro service changes in Melbourne. We’ll send you a monthly news report on all Metro initiatives to keep you fully informed on important changes.
3. Have your say
Be an active participant in voicing your opinion about your Metro service. For Metro, every idea is a good idea especially if it helps to get you where you need to go on-time, safely and comfortably. Look for opportunities to have your say in special edition Platform1 news bulletins.
4. Competitions and special offers
Members of Platform1 will be treated to great competitions and special offers. Only registered Platform1 members will have access to these exciting offers so watch for your monthly Platform1 news bulletin.