Metro names new CEO
Metro Trains Melbourne Chairman Terry Wong on Thursday (29 March) announced Raymond O’Flaherty will succeed Mike Houghton as Chief Executive Officer, following an extensive global search and competitive selection process.
“We have a new contract with the Victorian State Government that demands an absolute focus on the passenger experience during a time when the network is being transformed and modernised. Raymond is the right person to lead Metro to further improve our service and exceed our passengers’ expectations,” Mr Wong said.
As Metro’s Executive Director Franchise, Mr O’Flaherty currently leads a team of more than 4,500 responsible for the network’s operations, service delivery, passenger experience, infrastructure and rolling stock.
A former director at PWC and CFO at Yarra Trams, Mr O’Flaherty joined Metro in 2009, since serving as Chief Financial Officer and franchise Bid Director, successfully defining the organisation’s vision for the next seven years to earn a new contract to operate Melbourne’s trains.
Mr O’Flaherty said his focus would be putting passengers at the heart of everything Metro does.
“It is an honour to serve Melbourne and contribute to the liveability of our city,” Mr O’Flaherty said.
“I’m proud of the team at Metro and together we will continue to improve everything we do to deliver our passengers the service they deserve.”
Mr O’Flaherty will commence in the role in the new financial year, on 1 July 2018. Current CEO, Mike Houghton, will remain in the role until then to ensure a smooth transition.
Mr Wong praised the contribution of Mr Houghton, who has been with the organisation in senior roles for seven years.
“Mike has decided to return to the United Kingdom to be closer to his family. We thank him for the enormous contribution he has made.”