COVID-19 UPDATE

The Metro Academy has implemented risk mitigation strategies based on guidance provided by our Chief Medical Officer. Non-essential training has been deferred, or online training has been offered as a suitable alternative. Where necessary face-to-face training continues when core rail training is required, and skills must be demonstrated so the integrity of assessment requirements are maintained.

Where possible the Metro Academy adheres to the social direction provided. The following measures have been introduced in the workplace setting to closely align with physical distancing measures:

• Increased frequency of cleaning and sanitising of our training locations
• Hand sanitiser placed around the building for all to utilise
• Reducing class sizes to no more than 12 students
• Classrooms combined to create larger areas
• Classrooms tables being separated from other table by a minimum of 2 metres
• Classrooms and other area having a minimum indoor space of 4 square metres per person
• Staggered class starting times to minimise instances of high volume of learners in any one area (eg, reception)
• Signage prompting learners to limit amount of people in kitchen facilities and common areas.

You can find a list of training is still available for delivery here.

Building and maintaining top class skills and capability is a top priority for the global railway industry. This is the very reason for the establishment of the Metro Academy.

With access to unrivalled knowledge of Melbourne’s metropolitan railway and backed by Hong Kong’s MTR, which is arguably the best engineered railway in the world, the Metro Academy offers Australia’s railway workers and contractors access to superior training opportunities.

As a Registered Training Organisation (RTO) delivering both nationally recognised units of competence and purpose built non-accredited training programs, the Metro Academy is well positioned to provide the industry with fit for purpose training solutions.

Below are the documents relevant to learners undertaking training with the MTM Registered Training Organisation (RTO # 40535) and Metro Academy.

Publications

Learner Information Handbook

Procedures

RTO Complaints and Appeals Procedure

RTO Fees, Charges and Refunds Procedure

Learner Misconduct Procedure

Forms 

RTO Complaint or Appeal Form

Application for Refund of Fees

Request for Assessment Task Extension

Information Release Consent Form 

Certificate Request Form

Change of Personal Details Form

The SWIRC book

This learner book provides you with the key information you’ll learn during the SWIRC course. Download your copy HERE and keep a copy to refer to during and after your training session.

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For Terms and Conditions, click here.

Click here to download the Quick Reference guide specifically developed for Learners booking a Rail Safety Renewal Online Course.

Click here to access The Platform – our online Learning Management System	Download our Quick Reference Guide for Learners	Download our Quick Reference Guide for Administrators

	Download a Learner Information Handbook

• Download a Learner Information Handbook