Metro Academy | Metro Trains

Metro Academy

COVID-19 UPDATE

The Metro Academy has implemented risk mitigation strategies based on guidance provided by our Chief Medical Officer. Non-essential training has been deferred, or online training has been offered as a suitable alternative. Where necessary face-to-face training continues when core rail training is required, and skills must be demonstrated so the integrity of assessment requirements are maintained.

Where possible the Metro Academy adheres to the social direction provided. The following measures have been introduced in the workplace setting to closely align with physical distancing measures:

  • Increased frequency of cleaning and sanitising of our training locations
  • Hand sanitiser placed around the building for all to utilise
  • Reducing class sizes to no more than 12 students
  • Classrooms combined to create larger areas
  • Classrooms tables being separated from other table by a minimum of 2 metres
  • Classrooms and other area having a minimum indoor space of 4 square metres per person
  • Staggered class starting times to minimise instances of high volume of learners in any one area (eg, reception)
  • Signage prompting learners to limit amount of people in kitchen facilities and common areas.
You can find all of our training that is still available here

Changes to courses due to COVID 19

Metro Trains is committed to providing essential safety training in an environment that is safe for both students and staff. As part of this commitment and COVID Safe Plan, we are removing complimentary catering arrangements to reduce the risk of infection. As of the 5th of September students will be required to bring their own lunch. Some local food outlets are trading during the Covid-19 restrictions. Trainers will be able to direct you on the day.

As always we thank you for your understanding.

We are now accepting bookings for Safely Working in the Rail Corridor (SWIRC)

Building and maintaining top class skills and capability is a top priority for the global railway industry. This is the very reason for the establishment of the Metro Academy.

With access to unrivalled knowledge of Melbourne’s metropolitan railway and backed by Hong Kong’s MTR, which is arguably the best engineered railway in the world, the Metro Academy offers Australia’s railway workers and contractors access to superior training opportunities.

As a Registered Training Organisation (RTO) delivering both nationally recognised units of competence and purpose built non-accredited training programs, the Metro Academy is well positioned to provide the industry with fit for purpose training solutions.

RTO # 40535, Metro Trains Melbourne

Rail Industry Worker News & Updates

A feature has been set up so contractors can register to be notified about news & updates from all rail operators.

Click here to register for Rail Industry Worker news & updates.

RIW 24/7 Support

If you have an issue with the RIW APP or your require desktop support or in need of competency validation, please contact 1300 101 682 or email info@riw.net.au.

If you’re calling to log a fault please ensure you take note of the job number and email this to competencies@metrotrains.com.au so the Metro competency team can monitor the fault progress.

RIW APP Instructions

RIW APP Instructions

Access to the RIW App must be selected by your primary employer on your RIW profile. Track Force Protection Coordinator’s and Project Managers should have access to “Access Controller” Work Group Supervisors should have access to “Spot Check only” If you are experiencing issues with granting your employee access, please contact RIW on 1300 101 682 or email info@riw.net.au

For Apple click here.
RIW (QR) in Google Play here.
RIW (NFC) in Google Play here.

To download your virtual card, please download the Vircarda Android App  here

To download your virtual card, please download the Vircarda Apple App here

Rail Safety Worker Competence

This is Metro’s rail safety worker competency information centre.

If you have any questions relating to this information, please email competencies@metrotrains.com.au.

This information centre summarises Metro’s competency management system by detailing all rail safety worker tasks and the competencies necessary to complete these essential railway tasks.

Business Rules and Procedures

Number Title Updated Version
L0-SQE-PRO-014 Safety and environmental requirements for third parties working on MTM premises 13 Sept 2019 6.0
L4-SQE-FOR-116 Minor Works and Low Risk Works Checklist 10 Nov 2015 1.0
L4-SQE-FOR-117 Major Works Checklist 10 Nov 2015 1.0
L0-HMR-MAN-001 Business Rules for the Contracting Rail Safety Worker 13 Sep 2013 4.0
L1-CHE-MAN-003 Signals Rail Safety Worker Competence 1 Feb 2018 3.0
L1-HMR-MAN-003 Project Management Rail Safety Worker Competence 6 Nov 2013 1.0
L1-HMR-MAN-003 Project Management Rail Safety Worker Competence, Project Management Assessment Template 6 Nov 2013 1.0
L4-SQE-FOR-138 Engineering & Design Record Of Relevant Experience 23 Feb 2018 2.0
L2-SQE-MAN-001 Engineering and Design Rail Safety Worker Competence 23 Feb 2018 2.0
L4-CHE-FOR-073 Signals Competency Assessment Request 1 Feb 2018 1.0
L4-CHE-FOR-071 Education and Training Record 1 Feb 2018 1.0
L4-CHE-FOR-070 Signals Competency Work Experience Record 1 Feb 2018 1.0
L4-CHE-FOR-069 Signals Competency Upgrade Request 1 Feb 2018 1.0
L4-CHE-FOR-067 Work Based Training Assessment Form 1 Feb 2018 1.0
L4-CHE-FOR-072 Transfer of Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-086 Certificate Control Systems Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-079 Certificate Signal Constructions Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-080 Certificate Signal Design Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-081 Certificate Signal Maintenance Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-082 Certificate Signal Test Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-083 Certificate Signal Project Management and Project Engineering Competency Assessment Checklist 1 Feb 2018 1.0

1994 Book of Rules

To view the 1994 Book of Rules, click here.

Competency Matrices and Supporting Documentation

Number Title Updated Version
1 Track & Civil Aug 2015 4.3
2 Plant & Equipment Apr 2018 5.0
3 Engineering & Design Matrix Nov 2017 5.0
4 Project Management Feb 2018 5.0
5 Safeworking (Track Protection) Aug 2016 5.0
6 Structures Jul 2016 3.3
7 Signals, Control Systems & Communications Feb 2019 7.1
8 Electrical Networks – Substations Sep 2014 2.2
9 Electrical Networks – Overhead Safety Observer Jan 2016 2.2
10 Electrical Network – Overhead Jul 2015 3.2
View the new national roles for:

These national roles are recognised by all Registered Transport Operators currently using the RIW system.

To see a list of all MTM signal CMS forms, click here.

Signals Statements of Competency

Number Title Updated Version
L4-LED-FOR-060 Signals Design – SOC 1 Feb 2018 2.0
L4-LED-FOR-065 Signals Construction – SOC 1 Feb 2018 1.0
L4-LED-FOR-064 Signals Test – SOC 1 Feb 2018 2.0
L4-LED-FOR-063 Signals Maintenance – SOC 1 Feb 2018 2.0
L4-LED-FOR-062 Signals Communications – SOC 1 Feb 2018 1.0
L4-LED-FOR-077 Signals Project – SOC 1 Feb 2018 1.0

MTM Standards Induction

Number

Title

Updated

Version

1 MTM Standards Induction Design 1 Aug 2018 1.1
2 MTM Standards Induction Construction 1 Aug 2018 1.1
3 MTM Standards Induction Test 1 Aug 2018 1.1
4 MTM Standards Induction Maintenance 1 Aug 2018 1.1
5 MTM Standards Induction Communications 1 Aug 2018 1.1
6 MTM Standards Induction Project 1 Aug 2018 1.1

Engineering & Design Statements of Competency & Supporting Documentation

Number Title Updated Version
1 Architectural Designer 23 Feb 2018 2.0
2 Building Services Design Engineer 23 Feb 2018 2.0
3 Overhead Wiring Design Engineer 23 Feb 2018 2.0
4 Rolling Stock Communications Engineer 23 Feb 2018 2.0
5 Rolling Stock Electrical Engineer 23 Feb 2018 2.0
6 Structures Design Engineer 23 Feb 2018 2.0
7 Substation and Power 13 Mar 2018 3.0
8 Track and Civil Design Engineer 23 Feb 2018 2.0
9 Rolling Stock Mechanical Engineer 23 Feb 2018 2.0

Presentations

Title Date
CMS 2018 Signals Moderation Session 24 July 18
Rail Safety Worker Information Session 30 Sep 13
Rail Safety Worker Competence 15 Jan 18

Competencies Bulletins

Number Title Date
89 Metro Safe Working Renewal Training Program 3 Apr 2020
88 Compliance with signals, Control Systems and Communications Roles 11 Jan 2019
87 Mandatory Metro Signal Safety Leadership Training for Signalling Contractors & Employees 27 Nov 2018
86 Mandatory Metro Signal Safety Leadership Training for Signalling Contractors & Employees 24 Sep 2018
85 Metro Approved Safeworking/Track Protection Training & Rectification Providers 8 Feb 2019
83 How to check Rail Worker Roles 11 Sep 2018
82 Metro Subject Matter Experts (SME) Signals, Control Systems,
Communications and Signals Project Roles
6 Aug 2018
80 Changes to Metro Standards Induction VRIOGS 17 Jul 2018
79 Extension to Engineering & Design Competency Assessment 2 Jul 2018
77 Mandatory Compliance Reminder for Signals, Control Systems, Communications and Signals Project Roles 12 Jun 2018
72 External Principal Contractor’s to MTM – Read Only Access and user management to PlantGUARD 5 Apr 2018
71 Go Live Date – 1st February 2018 – Signals, Control Systems & Communications 30 Jan 2018
70 Signals Contractor Forum – Signals, Control Systems & Communications Matrix Update 22 Nov 2017
69 PlantGUARD APP Access 14 Nov 2017
66 Safeworking Training Framework Pre-Requisites 26 May 2017
65 PlantGUARD 30 Apr 2017
60 Road Rail and Rail Bound Plant Information Bulletin 2 Sep 2016
52 Office of the National Rail Safety Regulator (ONRSR) Drug & Alcohol Testing 26 Feb 2016
47 VicTrack Contractors 1 Oct 2015
43 RIW APP Update from 1 July 2015 30 Jun 2015
42 Compliance Reminder – New MTM – Operator Role 30 Jun 2015
18 Rail Health Assessment Requirements & the Rail Industry Worker Card 13 May 2013

FAQs

Metro Signals CS&S CMS – Frequently Asked Questions

Learner Documents

Below are the documents relevant to learners undertaking training with the MTM Registered Training Organisation (RTO # 40535) and Metro Academy.

Publications

Learner Information Handbook

Procedures

RTO Complaints and Appeals Procedure

RTO Fees, Charges and Refunds Procedure

Learner Misconduct Procedure

Forms 

RTO Complaint or Appeal Form

Application for Refund of Fees

Request for Assessment Task Extension

Information Release Consent Form 

Certificate Request Form

Change of Personal Details Form

 

The SWIRC book

This learner book provides you with the key information you’ll learn during the SWIRC course. Download your copy HERE and keep a copy to refer to during and after your training session.

If you are a first time user to The Platform, please click here to register.

If you have used The Platform before, please click here to log on.

Remember: Your username = your email address

Your password = what you set when you first registered

For Terms and Conditions, click here.

Click here to download the Quick Reference guide specifically developed for Learners booking a Rail Safety Renewal Online Course.

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