The Education Services team at Metro Academy have been busy creating a new rail induction program.

The Basic Rail Industry Knowledge Program – or “BRIK”will be provided as a course offering to all new starters.

The program will comprise 6 episodes, walking participants through the many areas of Metro working collectively to deliver an exceptional experience for our passengers.

1. Melbourne’s Rail History – A look back at the rich history of rail in Australia.
2. Keeping Melbourne Moving – A look at how we support our passengers all over the Metro Rail Network and the roles that influence an exceptional customer experience.
3. Behind the Scenes – A look at the behind-the-scenes roles of Metro business units that assist to keep the MRN going.
4. Working on Track – An introduction to working on the track and track force protection, safety clearances and danger zones.
5. Your Rail Journey – The Victorian Big Build, level crossing removals, Metro Tunnel Project and the role of Metro Academy.
6. Meet the Fleet – Different types of Rolling Stock and the adjacent rail operators, train drivers and maintenance.