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Boarding

…rs are available to assist passengers onto and aboard trains on this line. Companion Card With a Companion Card, your carer or companion can travel free on trains when they travel with you. You’re eligible for a Companion Card if you need assistance when travelling on public transport. The PTV website provides more information. Low platforms Metro’s Station Accessibility Guide lists stations with low platforms. At these locations, the boarding ram…

Next stop: Story time!

Medical Requirements

Vegetation & Biodiversity

Substation Contemporary Art Prize

…t a unique brand of programming that seamlessly brings together innovative community-based projects, as well as the best of national and international contemporary artists. The Substation Contemporary Art Prize encourages and recognises innovation in contemporary art practice. The prize is a non–acquisitive $10,000 cash award for Australian resident artists, proudly sponsored by Metro. The show represents a major survey of the current spectrum of…

Delivering an essential service in challenging times

Celebrating International Day of People with a Disability

International Women’s Day 2018

…International Women’s Day to passengers by displaying posters at premium stations, showing messages of support on digital screens in the city loop and making train announcements. Holding a panel discussion featuring Dr. Collette Burke, the Victorian Government’s Chief Engineer and staff from across the business in a range of jobs to reflect on how we can Press for Progress at Metro Running a range of activities to celebrate and showcase our female…

Metro not kidding around with summer readiness

Social Media Policy

…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…