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Substation Contemporary Art Prize
…that seamlessly brings together innovative community-based projects, as well as the best of national and international contemporary artists. The Substation Contemporary Art Prize encourages and recognises innovation in contemporary art practice. The prize is a non–acquisitive $10,000 cash award for Australian resident artists, proudly sponsored by Metro. The show represents a major survey of the current spectrum of contemporary art practice. See t…
Boarding
…ain safely, either independently or with assistance, considerations for mobility aids and how to get help when on the platform. Platform safety Safety zones are on most Metro platforms (except for Stony Point line). They are located close to platform entries, and are recognisable by a yellow striped pattern. Safety zones are monitored by CCTV, well-lit and house Customer Help Points. You can contact staff by pressing the red button on the left of…
Celebrating International Day of People with a Disability
Next stop: Story time!
Our Approach
Social Media Policy
…, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggressive, threatening, defamato…
Following the train of thought on Rail R U OK? Day
Doing business with Metro
International Women’s Day 2018
…iverse nature of our Melbourne passengers. We are running the following activities to celebrate International Women’s Day: Promoting International Women’s Day to passengers by displaying posters at premium stations, showing messages of support on digital screens in the city loop and making train announcements. Holding a panel discussion featuring Dr. Collette Burke, the Victorian Government’s Chief Engineer and staff from across the business in a…
Take the pledge this Rail Safety Week
…train services and cause trauma to rail employees, witnesses, and their families. Metro is asking some simple behaviours of people during Rail Safety Week (and every week!): Put away your phone when using a pedestrian crossing, and look both ways for passing trains; Stand behind the yellow line at stations at all times and; For motorists approaching a crossing with boom gates, only drive across when the traffic is clear ahead. You can make your ow…