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Doing business with Metro

International Women’s Day 2018

…p our business to employing and engaging with people from all parts of the community. This includes people from different ages, cultural backgrounds, locations and of course, genders. We are proud that there are more women working at Metro than ever before. When we took over running network in November 2010, 14% of our workforce was female. That’s about 478 women. This has grown to about 23% or 820 more roles filled by women. Metro is committed to…

Newport Workshops keep Melbourne moving

Following the train of thought on Rail R U OK? Day

Social Media Policy

…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…

Enterprise Agreement 2019

…se click on the link to expand: Rail Ops Enterprise Agreement 2019 vote outcome FAQs (PDF) UPDATED: FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) Getting the facts straight – Rail Operations (PDF) Rail Operations (PDF) Drivers (PDF) Infrastructure (PDF) Flexibility (PDF) About Enterprise Bargaining (PDF) About Industrial Action (PDF) Keeping you inf…

Take the pledge this Rail Safety Week

…Stand behind the yellow line at stations at all times and; For motorists approaching a crossing with boom gates, only drive across when the traffic is clear ahead. You can make your own #RailSAFE pledge here: https://tracksafefoundation.com.au/railsafe-pledge In July, 398 trains were delayed due to trespassing, which is 78 less than the previous month. These are encouraging signs, but this unacceptable behaviour is still occurring, and we continue…

Metro’s assistance program ensuring staff wellbeing on the railways

Bayswater Station closure

…turday 15 October – 8pm Friday 4 November Bayswater Level Crossing Removal Project works Buses replace trains between Ringwood and Belgrave stations: Friday 4 November – Sunday 11 December Please note that journey times will be increased. For further details, timetables and bus stop locations, click here. Disability permit parking will be unavailable during the Bayswater Station closure. Customers requiring a disability permit parking space should…

Show Competition Terms & Conditions 2016

…al Melbourne Show. Only one entry per person will be allowed. Entry to the competition: a. is made via email to digital@metrotrains.com.au; and b. will close at 12pm on Monday 19 September 2016; and c. full name and contact number must be supplied in order for entry to be valid. Winners will be notified by reply email. Tickets are to be picked up by winners at Info Central Flinders Street Station from Tuesday 20 September with proof of identity. E…