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Environment & Sustainability
Doing Business With Metro
…lier standards in the areas of health and safety, environment and sustainability and business integrity. For further information, please email procurement@metrotrains.com.au Access Arrangement Suppliers & Contractors Environment Access Arrangement Attachment A Access Agreement Attachment B Train Path Request Process and Protocol Attachment C Additional Capacity Works Attachment D Cost Allocation Policy Attachment E Regulatory Accounts Proformance…
Passenger Disruption Refunds
…which prevented us from safely running trains across the network. In recognition of the inconvenience our passengers experienced, we will be issuing an automatic refund to those who were affected. Passengers that touched on in the metropolitan train network between 3pm and 7pm will be reimbursed for the cost of their two-hour fare. Both myki money and myki pass passengers travelling on a full fare will be reimbursed $4.10 and concession travellers…
Rail Awareness & Safety Education – Session Types
Government Advice & Resources
Bike Facilities
…ckers are available at Metro Premium Stations. To enquire as to the availability of a bike locker, contact your nearest Premium Station. How to use Metro bike lockers To use Metro lockers, customers must pay a refundable bond of $100 for new lockers with built-in locks or $50 for lockers requiring the customer to supply a lock. Lockers can be booked at Premium Stations for three months at a time, and renewed without paying any additional bond. Any…
ESG
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