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Enterprise Agreement 2019

…quently Asked Questions These FAQs are updated regularly with responses to commonly asked questions you and your peers have submitted. You can submit your questions by emailing enterpriseagreement@metrotrains.com.au. We have grouped the questions by topics as follows – please click on the link to expand: Rail Ops Enterprise Agreement 2019 vote outcome FAQs (PDF) UPDATED: FAQ about March 2020 Proposed Rail Operations Enterprise Agreement (PDF) FAQ…

Bayswater Station closure

…advance for your patience and cooperation while we carry out these important works. FURTHER INFORMATION Email: bayswater@levelcrossings.com.au Call: 1800 762 667 Web: ptv.vic.gov.au…

The biggest timetable change in 40 years

Show Competition Terms & Conditions 2016

…al Melbourne Show. Only one entry per person will be allowed. Entry to the competition: a. is made via email to digital@metrotrains.com.au; and b. will close at 12pm on Monday 19 September 2016; and c. full name and contact number must be supplied in order for entry to be valid. Winners will be notified by reply email. Tickets are to be picked up by winners at Info Central Flinders Street Station from Tuesday 20 September with proof of identity. E…

Herald Sun Run for the Kids 2018

…ll those participating, we look forward to seeing you at the finish line. Keep an eye out for Loopy and other Dumb Ways to Die characters in the event village! Visit the runforthekids.com.au for more information about the event and race starting times. For more information and to plan your journey for event day, click here….

Train surfing footage prompts safety warning

Simpler and clearer journey information on Metro’s Comeng trains

Metro’s assistance program ensuring staff wellbeing on the railways

Metro not kidding around with summer readiness

Social Media Policy

…. We do encourage comments, and to enter into conversations with us. We welcome comments, be they positive or negative. We don’t use social media to respond individually to all messages. Our customer feedback team is the appropriate area if you have a particular issue to report. Here We have no problem with passengers venting frustration on Twitter, but we do draw the line at abusive language or conduct. Metro will moderate content that is aggress…