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Metro Cares gives communities the chance to make a difference

The Frankston signal box turns 100

Passenger Disruption Refunds

…travelling with myki money. Do I have to fill in a form or apply to get a refund? No, refunds will be automatically added to the myki money balance of their myki card. So which myki cards will receive this refund? Passengers who were affected by the disruption on the metropolitan train network between 3pm and 7pm yesterday will receive refunds. This will automatically be added to their myki balance in the coming weeks. Passengers that require more…

Support for Metro employees (COVID-19 Reporting, Employee and Technical Support)

Poppy Appeal 2016

…the 98th anniversary of the Armistice. You can buy a poppy at any participating station or donate online at http://remembranceday.org.au/help/donate…

New to Metro?

…a map of Melbourne’s Metro network and also maps of each Metro train line. Buy a ticket To travel on Metro, you’ll need to travel with a myki. For information on how to buy and travel with a myki, visit ptv.vic.gov.au. Metro customer service can also help you with this at premium stations across the network. Time of next arrival Each railway station platform has a Customer Information console containing a green and red button. When the green butto…

Bike Facilities

…afe and secure Parkiteer bike cage facilities. A Parkiteer bike cage offers 24-hour undercover and secure bike parking at 40 Metro stations across the metropolitan railway network. Click here to view the Parkiteer bike cage nearest your station. It’s free! A refundable $50 security deposit provides you with smart card access to the entire network of Parkiteer bike cages whenever it suits you. The Parkiteer bike cages at Metro railway stations are…

Metro appoints new Chief Operating Officer

Community grants program is open

Have you ever lost something on a train?