Metro understands there may be circumstances in which it is necessary to replace or refund tickets.
An Application for Replacement Ticket must be completed and submitted. The Metro Refund Code provides guidance on how to go about replacing a ticket.
To download a copy of the Metro Refund Code click here.
| Line | Status | Info | |
|---|---|---|---|
| Alamein |  | Good Service |  |
| Belgrave | | Good Service | |
| Craigieburn | | Good Service | |
| Cranbourne | | Good Service | |
| Frankston | | Good Service | |
| Glen Waverley | | Good Service | |
| Hurstbridge | | Good Service | |
| Lilydale | | Good Service | |
| Pakenham | | Good Service | |
| Sandringham | | Good Service | |
| South Morang | | Good Service | |
| Stony Point | | Good Service | |
| Sunbury | | Good Service | |
| Upfield |  | Minor Delays |  Upfield Line Minor Delays Wed, 19/06/2013 - 08:18 The track fault has been fixed and delays have dropped to under 15 minutes. |
| Werribee | | Good Service | |
| Williamstown | | Good Service | |
