Metro performance targets exceeded again for September
Metro has exceeded performance targets for four months in a row for the first time since December 2008.
Official monthly performance figures show that in September, 89.0 per cent of trains ran on time and 98.6 per cent of services were delivered.
Metro’s new timetable, introduced in May, has seen 635 weekly services added to the metropolitan network, bringing to 14,000 the number of services each week.
Metro Corporate Relations general manager Leah Waymark says the the timetable changes have made it easier to exceed monthly performance targets.
“This reflects the successful transition to the new timetable, but we still have plenty more to do", says Waymark..
"These results are particularly pleasing given the challenges faced during this period. We’ve had floods that closed an airport and caused chaos on the road and rail networks and on top of that we've had the footy finals.
"Now that we’ve implemented some of the most significant operational changes we can look to continuing replacing infrastructure across the network."
About Metro's performance targets
Metro's performance thresholds are to run at least 98 per cent of trains each month and for more than 88 per cent of these services to be punctual.
The government has applied a tougher measurement system under Metro's contract for delivery and punctuality. For example, a train that bypasses the city loop or doesn't reach its final destination now contributes to the cancellation rate, whereas under the previous contract it was counted as a full service.
The definition of an on-time train has also changed, reducing from the previous threshold of five minutes and 59 seconds to the current, shorter threshold of four minutes and 59 seconds.
A 28-day rolling average of Metro's service delivery and punctuality figures can be viewed online at metrotrains.com.au