The Metro lost property office is located at Flinders Street Station on Flinders Street opposite Degraves Street. It is open on weekdays from 8am until 5pm, excluding public holidays.
If you find lost items on board a train or at a station, please hand them in at a staffed railway station or to an Authorised Officer.
For lost property enquiries, call (03) 9610 7512 (open 8am to 5pm weekdays, excluding public holidays). For enquiries outside these times, call 1800 800 007 (6am – midnight daily).