Metro is pleased to provide copies of its Customer Service Charter in 14 languages. Download a copy of the charter from here in your language or, for an English language version, a copy of the Charter can be obtained from any of our 77 Premium Stations.
| Line | Status | Info | |
|---|---|---|---|
| Alamein |  | Good Service |  |
| Belgrave | | Good Service | |
| Craigieburn | | Good Service | |
| Cranbourne | | Good Service | |
| Frankston | | Good Service | |
| Glen Waverley | | Good Service | |
| Hurstbridge | | Good Service | |
| Lilydale | | Good Service | |
| Pakenham | | Good Service | |
| Sandringham | | Good Service | |
| South Morang | | Good Service | |
| Stony Point | | Good Service | |
| Sunbury | | Good Service | |
| Upfield | | Good Service | |
| Werribee | | Good Service | |
| Williamstown | | Good Service | |
