Fundraising at stations

At Metro, we are committed supporting the communities and those in need who call our great city of Melbourne home.

We support a wide range of not-for-profit organisations in a variety of ways including key partnerships with the Salvation Army and TrackSAFE Foundation. We also support many other hard-working charities to raise awareness and funds at our stations. We are happy to assist the community bring our stations to life and to support key social issues that impact our customers. Our key community engagement priorities are:

  • Rail safety education: Giving everyone the confidence to safely access the rail network
  • Supporting mental health and wellbeing: Creating a stronger, more connected and resilient community
  • Creating great community places at our stations: Activating our stations so they reflect the local community.

When it comes to providing access to stations for fundraising activities, we need to strike a balance between a healthy level of support and keeping our stations operating as efficiently as possible, especially during busy periods. Therefore it’s important for fundraising groups to seek approval and gain a permit prior to running the activity.

Please note any political campaigns, petitions or lobbying (for anything other charitable donations) cannot be accommodated at Metro Stations. Paid collectors are also not allowed.

If your charity is using non-paid volunteers to collect as a one-off annual event on the rail network, you can apply to fundraise through Metro. The CBD station fundraising calendar for this year has been finalised, but you are welcome to apply for fundraising at Metro suburban stations outside the CBD area.

If you wish to apply, please download and complete the fundraising application form and email it to community@metrotrains.com.au at least four weeks prior to your preferred fundraising date. Applications will be processed within two working weeks.

Southern Cross station activities are independently managed by the Southern Cross Station Authority. Please contact the Southern Cross Station Authority directly to request access.

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