August 2013 performance results
Tuesday 3 September 2013
Metro has delivered 99.11 per cent of all train services for the month of August, 93.68 per cent of which ran on time
Our performance thresholds are to run at least 98 per cent of trains each month and for 88 per cent or more of these services to be punctual. If our service delivery or punctuality falls below threshold, we will provide compensation to eligible customers. Our performance for August 2013 exceeds the targets, so no compensation can be claimed.
For more information on Metro’s performance click here.