Metro Academy

Building and maintaining top class skills and capability is a top priority for the global railway industry.

And this is the very reason for the establishment of the Metro Academy.

With access to unrivalled knowledge of Melbourne’s metropolitan railway and backed by Hong Kong’s MTR, which is arguably the best engineered railway in the world, the Metro Academy offers Australia’s railway workers and contractors access to superior training opportunities.

As a Registered Training Organisation (RTO) delivering both nationally recognised units of competence and purpose built non-accredited training programs, the Metro Academy is well positioned to provide the industry with fit for purpose training solutions.

RTO # 40535, Metro Trains Melbourne
 

Training Courses

Rail Safety Courses

  • Train Track Safety Awareness (TTSA)
  • Metro Contractor Safety Recertification Course (MCSR)
  • Lookout
  • Lookout Renewal
  • Handsignaller
  • Handsignaller Renewal
  • Track Force Protection Coordinator (TFPC) Level 3.1
  • Track Force Protection Coordinator (TFPC) Renewal Level 3.1
  • Track Force Protection Coordinator (TFPC) Level 3.2
  • Track Force Protection Coordinator (TFPC) Renewal Level 3.2
  • Track Force Protection Coordinator (TFPC) Level 3.3
  • Track Force Protection Coordinator (TFPC) Renewal Level 3.3
  • Track Vehicle Operator (TVO1)

Click here for a full details of Rail Safety Courses.

Rail Skills Courses

  • Construction Induction (White Card)
  • Apply Fatigue Management Strategies
  • Manual Handling
  • Maintain and Use Hand Tools
  • Follow Occupational Health & Safety Procedures
  • Apply Environmental Procedures to Rail Infrastructure
  • Coping with Trauma
  • Support after Trauma
  • Safe Work Method Statements (SWMS)
  • Safety Leadership

Click here for a full details of Rail Skills Courses.

Leadership & Management Courses

  • Facilitating Meetings
  • Instinctive Leadership
  • The Power of Teams
  • Priority Management
  • Finance for Non-Finance Managers
  • Facilitating Change
  • Presentation Skills
  • BSB51915 Diploma of Leadership and Management
  • Coaching and Mentoring
  • Basic Workplace Communication
  • Developing a Business Case
  • Leadership Essentials
  • Project Management Fundamentals

Click here for a full details of Leadership & Management Courses.

E-Learning Courses

  • Equal Employment Opportunity for Managers and Supervisors – Online
  • Equal Employment Opportunity for Employees – Online
  • Bullying and Harassment for Managers and Supervisors – Online
  • Bullying and Harassment for Employees – Online

Click here for a full details of E-Learning Courses.

Rail Industry Worker News & Updates

A feature has been set up so contractors can register to be notified about news & updates from all rail operators.

Click here to register for Rail Industry Worker news & updates.

RIW 24/7 Support

If you have an issue with the RIW APP or your require desktop support or in need of competency validation, please contact 1300 131 194.

If you’re calling to log a fault please ensure your take note of the job number and email this to competencies@metrotrains.com.au so the Metro competency team can monitor the fault progress.

RIW APP Instructions

Access to the RIW APP is limited to those roles who need to check competencies. For Metro this is all Track Force Protection Coordinators and all Project roles. If you hold one of these roles contact Onsite on 1300 777 245 for a username and password, then click on one of the following links to set up your mobile device.

For Apple click here.
For Android click here.
For Windows click here.

Rail Safety Worker Competence

This is Metro’s rail safety worker competency information centre.

If you have any questions relating to this information, please email competencies@metrotrains.com.au.

This information centre summarises Metro’s competency management system by detailing all rail safety worker tasks and the competencies necessary to complete these essential railway tasks.

Business Rules and Procedures

Number Title Updated Version
L0-SQE-PRO-014 Safety and Environmental Requirements for Third Parties Working on MTM Premises 20 Dec 2016 5.0
L4-SQE-FOR-116 Minor Works and Low Risk Works Checklist 10 Nov 2015 1.0
L4-SQE-FOR-117 Major Works Checklist 10 Nov 2015 1.0
L0-HMR-MAN-001 Business Rules for the Contracting Rail Safety Worker 13 Sep 2013 4.0
L1-CHE-MAN-003 Signals Rail Safety Worker Competence 1 Feb 2018 3.0
L1-HMR-MAN-003 Project Management Rail Safety Worker Competence 6 Nov 2013 1.0
L1-HMR-MAN-003 Project Management Rail Safety Worker Competence, Project Management Assessment Template 6 Nov 2013 1.0
L4-SQE-FOR-138 Engineering & Design Record Of Relevant Experience 23 Feb 2018 2.0
L2-SQE-MAN-001 Engineering and Design Rail Safety Worker Competence 23 Feb 2018 2.0
L4-CHE-FOR-073 Signals Competency Assessment Request 1 Feb 2018 1.0
L4-CHE-FOR-071 Education and Training Record 1 Feb 2018 1.0
L4-CHE-FOR-070 Signals Competency Work Experience Record 1 Feb 2018 1.0
L4-CHE-FOR-069 Signals Competency Upgrade Request 1 Feb 2018 1.0
L4-CHE-FOR-067 Work Based Training Assessment Form 1 Feb 2018 1.0
L4-CHE-FOR-072 Transfer of Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-086 Certificate Control Systems Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-079 Certificate Signal Constructions Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-080 Certificate Signal Design Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-081 Certificate Signal Maintenance Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-082 Certificate Signal Test Competency Assessment Checklist 1 Feb 2018 1.0
L4-CHE-FOR-083 Certificate Signal Project Management and Project Engineering Competency Assessment Checklist 1 Feb 2018 1.0

1994 Book of Rules

To view the 1994 Book of Rules, click here.

Competency Matrices and Supporting Documentation

Number Title Updated Version
1 Track & Civil Aug 2015 4.3
2 Plant & Equipment Apr 2018 5.0
3 Engineering & Design Matrix Nov 2017 5.0
4 Project Management Feb 2018 5.0
5 Safeworking (Track Protection) Aug 2016 5.0
6 Structures Jul 2016 3.3
7 Signals, Control Systems & Communications Feb 2018 6.1
8 Electrical Networks – Substations Sep 2014 2.2
9 Electrical Networks – Overhead Safety Observer Jan 2016 2.2
10 Electrical Network – Overhead Jul 2015 3.2
To view the new national roles for Civil Trades, Civil Plant, Around The Track Person and Track & Civil, click here ARA Matrices.These national roles are recognised by all Registered Transport Operators currently using the RIW system.

Signals Statements of Competency

Number Title Updated Version
L4-LED-FOR-060 Design 1 Feb 2018 2.0
L4-LED-FOR-065 Construction 1 Feb 2018 1.0
L4-LED-FOR-064 Test 1 Feb 2018 2.0
L4-LED-FOR-063 Maintenance 1 Feb 2018 2.0
L4-LED-FOR-062 Control Systems & Communications 1 Feb 2018 1.0
L4-LED-FOR-077 Signal Project Engineering 1 Feb 2018 1.0

Engineering & Design Statements of Competency & Supporting Documentation

Number Title Updated Version
1 Architectural Designer 23 Feb 2018 2.0
2 Building Services Design Engineer 23 Feb 2018 2.0
3 Overhead Wiring Design Engineer 23 Feb 2018 2.0
4 Rolling Stock Communications Engineer 23 Feb 2018 2.0
5 Rolling Stock Electrical Engineer 23 Feb 2018 2.0
6 Structures Design Engineer 23 Feb 2018 2.0
7 Substation and Power 13 Mar 2018 3.0
8 Track and Civil Design Engineer 23 Feb 2018 2.0
9 Rolling Stock Mechanical Engineer 23 Feb 2018 2.0

Presentations

Title Date
Rail Safety Worker Information Session 30 Sep 13
Rail Safety Worker Competence 15 Jan 18

Bulletins

Number Title Date
73 Mandatory Metro Signal Safety Leadership Training for Signalling Contractors & Employees 19 Apr 2018
72 External Principle Contractor’s to MTM – Read Only Access and user management to PlantGUARD 5 Apr 2018
71 Go Live Date – 1st February 2018 – Signals, Control Systems & Communications 30 Jan 2018
70 Signals Contractor Forum – Signals, Control Systems & Communications Matrix Update 22 Nov 2017
69 PlantGUARD APP Access 14 Nov 2017
68 Engineering & Design Competency Assessment Changes 12 Oct 2017
67 The Platform – Metro Academy’s New Learning Management System 2 Jun 2017
66 Safeworking Training Framework Pre-Requisites 26 May 2017
65 PlantGUARD 30 Apr 2017
64 Mandatory Metro Signal Safety Leadership Training for
Signalling Contractors & Employees
29 Mar 2017
63 Information Sessions – Track Force Protection Changes 17 Jan 2017
60 Road Rail and Rail Bound Plant Information Bulletin 2 Sep 2016
59 Safeworking/Track Protection Training FAQ’s 31 Aug 2016
58 Metro Track Protection Training Recertification Providers 31 Aug 2016
57 Contractors Compliance with National Rail Industry Worker Roles 30 Jun 2016
55 Safety Leadership Training for Signalling Contractors 22 Apr 2016
53 TVO – Compliance Reminder: Employees Only 16 Mar 2016
52 Office of the National Rail Safety Regulator (ONRSR) Drug & Alcohol Testing 26 Feb 2016
51 Track Force Protection Co-ordinator Recertification 4 Feb 2016
50 Signal Assessor Moderation Session 30 Nov 2015
48 Third Party Induction Card FAQs 10 Nov 2015
47 VicTrack Contractors 1 Oct 2015
45 How to check rail worker roles 30 Jul 2015
44 Lineworker Role Update 24 Jul 2015
43 RIW APP Update from 1 July 2015 30 Jun 2015
42 Compliance Reminder – New MTM – Operator Role 30 Jun 2015
41 Additional Sessions for Safety Leadership Training 30 Jun 2014
40 Closure of old Signalling Roles – Final Announcement 30 Jun 2014
39 Changes to Track Protection Training Providers and Recertification  3 Jun 2014
34 Rail Safety Worker Competency Matrix Update – error correction 20 Nov 2013
32 Safeworking (Track Protection) Competency Update 8 Nov 2013
20 Evidence Requirements Update 13 May 2013
18 Rail Health Assessment Requirements & the Rail Industry Worker Card 13 May 2013

FAQs

Metro Signals CS&S CMS – Frequently Asked Questions

Metro Academy Services

MTM RIW Competency Management Service

With access to unrivalled knowledge of MTM’s competency requirements and of the Onsite system MTM are offering Victorian railway workers and contracting companies a superior RIW management service.

Our Core Services

We offer a full range of competency management services to assist you in meeting your obligations under the Rail Safety National Law, summary service includes:

  • Businesses: Our on-site assistance service puts one of our experts into your business to assist with the day-to-day competence management by providing mentoring, training and support; we will help your business reach its full compliance requirement by managing your workforce compliance. We can provide 100% set up and ongoing maintenance of your RIW requirements
  • Individuals: We offer one on one coaching to help enable you to reach your compliance goals or we can provide 100% set up and ongoing maintenance of your RIW requirements

Our customisable services include

  • Registering on the RIW system
  • On boarding of new contractors
  • Transferring contractors between companies
  • RIW compliance & role reporting
  • Expiry reporting
  • Role selection
  • Uploading documentation
  • Training
  • Gap assessment / Training needs analysis
  • Notifications & updates
  • Priority access due to card delays
  • Site association
  • Assessment of your contractor role(s)
  • Identify which competencies are relevant for the required work
  • Assist with getting you or your employees through any required training with minimal disruption to work.

Fees

Charges will be dependent on levels of support required

Contact Us

If you have any questions relating to this information, please email: competencies@metrotrains.com.au

Click here to for complete details MTM Rail Industry Worker Competency Management Service.

The Platform is Metro Academy’s new way to search, book and pay for training. During the transition period if you have any queries, please contact Metro Academy via email metroacademy@metrotrains.com.au or telephone 9610 3701.

If you are a first time user to The Platform, please click here to register.

If you have used The Platform before, please click here to log on.

Remember: Your username = your email address

Your password = what you set when you first registered

For Terms and Conditions, click here.

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