Metro Academy

Building and maintaining top class skills and capability is a top priority for the global railway industry.

And this is the very reason for the establishment of the Metro Academy.

With access to unrivalled knowledge of Melbourne’s metropolitan railway and backed by Hong Kong’s MTR, which is arguably the best engineered railway in the world, the Metro Academy offers Australia’s railway workers and contractors access to superior training opportunities.

As a Registered Training Organisation (RTO) delivering both nationally recognised units of competence and purpose built non-accredited training programs, the Metro Academy is well positioned to provide the industry with fit for purpose training solutions.

RTO # 40535, Metro Trains Melbourne
 

Training Courses

Rail Safety Courses

  • Track Track Safety Awareness (TTSA)
  • Metro Contractor Safety Recertification Course (MCSR)
  • Lookout
  • Lookout Renewal
  • Handsignaller
  • Handsignaller Renewal
  • Track Force Protection Coordinator (TFPC) Level 3.1
  • Track Force Protection Coordinator (TFPC) Renewal Level 3.1
  • Track Force Protection Coordinator (TFPC) Level 3.2
  • Track Force Protection Coordinator (TFPC) Renewal Level 3.2
  • Track Force Protection Coordinator (TFPC) Level 3.3
  • Track Force Protection Coordinator (TFPC) Renewal Level 3.3
  • Track Vehicle Operator (TVO1)

Click here for a full details of Rail Safety Courses.

Rail Skills Courses

  • Construction Induction (White Card)
  • Apply Fatigue Management Strategies
  • Manual Handling
  • Maintain and Use Hand Tools
  • Follow Occupational Health & Safety Procedures
  • Apply Environmental Procedures to Rail Infrastructure
  • Coping with Trauma
  • Support after Trauma
  • Safe Work Method Statements (SWMS)
  • Safety Leadership

Click here for a full details of Rail Skills Courses.

Leadership & Management Courses

  • Facilitating Meetings
  • Instinctive Leadership
  • The Power of Teams
  • Priority Management
  • Fiance for Non-Finance Managers
  • Facilitating Change
  • Presentation Skills
  • BSB51915 Diploma of Leadership and Management
  • Coaching and Mentoring
  • Basic Workplace Communication
  • Developing a Business Case
  • Leadership Essentials
  • Project Management Fundamentals

Click here for a full details of Leadership & Management Courses.

E-Learning Courses

  • Equal Employment Opportunity for Managers and Supervisors – Online
  • Equal Employment Opportunity for Employees – Online
  • Bullying and Harassment for Managers and Supervisors – Online
  • Bullying and Harassment for Employees – Online

Click here for a full details of E-Learning Courses.

Rail Industry Worker News & Updates

A feature has been set up so contractors can register to be notified about news & updates from all rail operators.

Click here to register for Rail Industry Worker news & updates.

RIW 24/7 Support

If you have an issue with the RIW APP or your require desktop support or in need of competency validation, please contact 1300 131 194.

If you’re calling to log a fault please ensure your take note of the job number and email this to competencies@metrotrains.com.au so the Metro competency team can monitor the fault progress.

RIW APP Instructions

Access to the RIW APP is limited to those roles who need to check competencies. For Metro this is all Track Force Protection Coordinators and all Project roles. If you hold one of these roles contact Onsite on 1300 777 245 for a username and password, then click on one of the following links to set up your mobile device.

For Apple click here.
For Android click here.
For Windows click here.

Rail Safety Worker Competence

This is Metro’s rail safety worker competency information centre.

If you have any questions relating to this information, please email competencies@metrotrains.com.au.

This information centre summarises Metro’s competency management system by detailing all rail safety worker tasks and the competencies necessary to complete these essential railway tasks.

Business Rules and Procedures

Number Title Updated Version
PRO-014 Safety and Environmental Requirements for Third Parties 
Working on MTM Premises
10 Nov 2015 4.0
FOR-116 Minor Works and Low Risk Works Checklist 10 Nov 2015 1.0
FOR-117 Major Works Checklist 10 Nov 2015 1.0
MAN-001 Business Rules for the Contracting Rail Safety Worker 13 Sep 2013 4.0
MAN-002 Signals Rail Safety Worker Competence 30 Aug 2013 2.0
MAN-003 Project Management Rail Safety Worker Competence 6 Nov 2013 1.0
MAN-003
Appendix 4
Project Management Assessment Template 6 Nov 2013 1.0

 

Competency Matrices and Supporting Documentation

Number Title Updated Version
1 Track & Civil Aug 2015 4.3
2 Plant & Equipment Jun 2014 4.1
3 Engineering & Design Jun 2014 4.1
4 Project Management Aug 2016 4.0
5 Safeworking (Track Protection) Aug 2016 5.0
6 Structures Jul 2016 3.3
7 Signals, Control Systems & Communications May 2017 5.0
8 Electrical Networks – Substations Sep 2014 2.2
9 Electrical Networks – Overhead Safety Observer Jan 2016 2.2
10 Electrical Network – Overhead Jul 2015 3.2
To view the new national roles for Civil Trades, Civil Plant, Around The Track Person and Track & Civil, click here ARA Matrices.These national roles are recognised by all Registered Transport Operators currently using the RIW system.

Signals Statements of Competency

Number Title Updated Version
1 Design 1 Mar 2013 2.0
2 Construction 1 Mar 2013 1.0
3 Test 1 Mar 2013 2.0
4 Maintenance 1 Mar 2013 1.0
5 Control Systems & Communications 1 Mar 2013 1.0

Presentations

Title Date
Rail Safety Worker Information Session 30 Sep 13

Bulletins

Number Title Date
65 PlantGUARD 30 Apr 2017
64 Mandatory Metro Signal Safety Leadership Training for
Signalling Contractors & Employees
29 Mar 2017
63 Information Sessions – Track Force Protection Changes 17 Jan 2017
60 Road Rail and Rail Bound Plant Information Bulletin 2 Sep 2016
59 Safeworking/Track Protection Training FAQ’s 31 Aug 2016
58 Metro Track Protection Training Recertification Providers 31 Aug 2016
57 Contractors Compliance with National Rail Industry Worker Roles 30 Jun 2016
55 Safety Leadership Training for Signalling Contractors 22 Apr 2016
53 TVO – Compliance Reminder: Employees Only 16 Mar 2016
52 Office of the National Rail Safety Regulator (ONRSR) Drug & Alcohol Testing 26 Feb 2016
51 Track Force Protection Co-ordinator Recertification 4 Feb 2016
50 Signal Assessor Moderation Session 30 Nov 2015
48 Third Party Induction Card FAQs 10 Nov 2015
47 VicTrack Contractors 1 Oct 2015
45 How to check rail worker roles 30 Jul 2015
44 Lineworker Role Update 24 Jul 2015
43 RIW APP Update from 1 July 2015 30 Jun 2015
42 Compliance Reminder – New MTM – Operator Role 30 Jun 2015
41 Additional Sessions for Safety Leadership Training 30 Jun 2014
40 Closure of old Signalling Roles – Final Announcement 30 Jun 2014
39 Changes to Track Protection Training Providers and Recertification  3 Jun 2014
34 Rail Safety Worker Competency Matrix Update – error correction 20 Nov 2013
32 Safeworking (Track Protection) Competency Update 8 Nov 2013
20 Evidence Requirements Update 13 May 2013
18 Rail Health Assessment Requirements & the Rail Industry Worker Card 13 May 2013

 

Cancelled Bulletins

Number Title Date
62 PlantGUARD FAQs 12 Dec 2016
61 Track Vehicles Classification FAQs 12 Dec 2016
59 TVO – Compliance Reminder: Contractors Only 22 Jun 2016
54 TVO – Compliance Reminder: Contractors Only 16 Mar 2016
49 TVO Role 20 Nov 2015
46 Safeworking Track Protection Renewal 30 Jul 2015
38 Additional dates for Safety Leadership Training for Signalling Contractors 19 May 2014
37 Safety Leadership Training for Signalling Contractors 6 Feb 2014
36 Metro’s RIW Final Compliance Date 29 Nov 2013
35 Additional TFPC Bridging Training Dates 28 Nov 2013
33 Project Management Competency Requirements Update 11 Nov 2013
31 Rail Industry Worker Compliance 4-week countdown 6 Nov 2013
30 Rail Safety Worker Competency Matrix Update 10 Sep 2013
29 Information Sessions 28 Aug 2013
28 TFPC Bridging Training Dates 8 Jul 2013
27 Track Protection Compliance Requirements 27 Jun 2013
26 Changes to Track Protection Training Providers – error correction 27 Jun 2013
25 Changes to Track Protection Training Providers 3 Jun 2013
24 Rail Industry Worker Compliance 4-week countdown 3 Jun 2013
23 Metro Approved Rail Safety Worker Medical Providers 23 May 2013
22 Project Management Compliance Update 23 May 2013
21 Rail Industry Worker Compliance 8-week Countdown 13 May 2013
19 Implementation of new Track Protection Procedures 13 May 2013
17 Rail Industry Card Requirements Update 1 Mar 2013
16 RIW Card Application Process 1 Mar 2013
15 Signals Documentation Update 1 Mar 2013
14 Track Protection Training Providers 14 Jan 2013
13 Signalling Contractor Competencies – Interim Extension 17 Dec 2012
12 Rail Safety Worker Competence Update 26 Oct 2012
11 Signals – CMS requirements from 01 Jan 2013 5 Oct 2012
10 Approved Medical Providers 24 Jul 2012
9 Changes to Track Protection Training Providers 23 Jul 2012
8 Training Update – Track Force Protection Coordinator 18 Jul 2012
7 Train Track Safety Awareness Course Update 25 Jun 2012
6 Handsignaller Update 25 Jun 2012
5 Preferred Track Protection Trainers 25 Jun 2012
4 Interim Signals Trial Competency Requirements 16 May 2012
3 Metro Approved Rail Safety Worker Medical Providers 1 Mar 2012
2 Competency Requirements in Victoria 12 Feb 2012
1 Information Sessions 12 Feb 2012

 

Metro Academy Services

MTM RIW Competency Management Service

With access to unrivalled knowledge of MTM’s competency requirements and of the Onsite system MTM are offering Victorian railway workers and contracting companies a superior RIW management service.

Our Core Services

We offer a full range of competency management services to assist you in meeting your obligations under the Rail Safety National Law, summary service includes:

  • Businesses: Our on-site assistance service puts one of our experts into your business to assist with the day-to-day competence management by providing mentoring, training and support; we will help your business reach its full compliance requirement by managing your workforce compliance. We can provide 100% set up and ongoing maintenance of your RIW requirements
  • Individuals: We offer one on one coaching to help enable you to reach your compliance goals or we can provide 100% set up and ongoing maintenance of your RIW requirements

Our customisable services include

  • Registering on the RIW system
  • On boarding of new contractors
  • Transferring contractors between companies
  • RIW compliance & role reporting
  • Expiry reporting
  • Role selection
  • Uploading documentation
  • Training
  • Gap assessment / Training needs analysis
  • Notifications & updates
  • Priority access due to card delays
  • Site association
  • Assessment of your contractor role(s)
  • Identify which competencies are relevant for the required work
  • Assist with getting you or your employees through any required training with minimal disruption to work.

Fees

Charges will be dependent on levels of support required

Contact Us

If you have any questions relating to this information, please email: competencies@metrotrains.com.au

Click here to for complete details MTM Rail Industry Worker Competency Management Service.

Metro Academy in Queensland

Metro Academy has established a dedicated training team to ensure we maintain a professional standard of Rail Safety Training to our customers across both Melbourne and Queensland. This enables an experienced facilitation of safety and protection related courses, offering the qualifications required by contractors undertaking activities within Queensland Rail’s corridor.

For more infromation, click here.

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