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Community Education Unit

The Community Education Unit proactively engages with schools and community groups to teach and promote safe train travel.

Their objective is to proactively engage school groups to advise on safe utilisation of public transport and the expected standards of behaviour.

Every year there are serious train incidents involving children who are either unaware of train safety rules, or ignore them, often with grave consequences. We hope to reduce the number of incidents involving children through this program.

The Community Education Unit is a team of Metro Customer Service Officers who have undergone specialised training to facilitate engagement with a variety of audiences.

The program educates the wider community about issues that affect them while travelling on public transport, specifically trains.
The presentations cover topics related to:

  • platform and train safety;
  • safe use of rail crossings;
  • journey planning
  • tickets and concessions;
  • laws and behaviours;
  • roles of an Authorised Officer.

 


The Community Education Unit can attend prior to class or school excursions. Our travel and safety presentation will put students on the “right track”.
 

We can also tailor our presentations to cover a particular concern you may have.

Our attendance to any school or community group is free of charge.

To secure a presentation, please send an e-mail with your name, school and contact number to community.education@metrotrains.com.au. A representative will contact you shortly.

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