Metro has reached its delivery target for February with 98.8 per cent of 51,598 scheduled services for the month being run, an increase of 0.5 per cent compared to January’s performance, and exceeding the delivery target of 98 per cent. On-time performance for February fell below the 88 per cent minimum target, with 83.4 per cent of trains running on-time to four minutes and 59 seconds. Metro will pay customer compensation for falling below the punctuality target.
Recent media speculation about the condition of Melbourne’s rail network has prompted us to issue a statement to reassure the travelling public of the safety of the network.
Metro has reached agreement with the Rail Tram and Bus Union Loco Division (RTBU LD) regarding the first of the new X’Trapolis trains.
Metro has requested urgent conciliation with Fair Work Australia in mediating a dispute with the Rail, Tram and Bus Union's Locomotive Division (RTBU LD) after they refused to accept the first of the 38 new X'Trapolis trains into service yesterday afternoon.
Metro has reached its delivery target for January with 98.3% of 48,343 scheduled services for the month being run. On-time performance for January fell below the 88% minimum target, with 86.9% of trains running on time to four minutes and 59 seconds. Metro will pay customer compensation for falling below the punctuality target.
Flinders Street Station, one of the most recognisable buildings in Melbourne, is now 100.
Metro Trains today welcomed the appointment of Martin Pakula as Minister for Public Transport. Applying fresh, proven engineering solutions to old problems will be key and Metro will be working with the Department of Transport and the new Minister to identify funding priorities for rail upgrades and maintenance works.
The Glen Waverley line was re-opened for service just after 5pm today, but repeat overhead line failures this week have lead Metro to commence a full investigation into the fundamental issues behind the disruptions. “The fact that we have had a number of similar incidents on the Glen Waverley line in the same week is most concerning, and suggests that there is a fundamental problem with that section of overhead,” said CEO Andrew Lezala.
Disruption Update, 5.20 pm: Services resumed Services on the Glen Waverley line have resumed. Customers are advised that there will be delays up to 15 minutes and possible cancellations. Additional customer service staff are positioned along the line to assist customers with their journey.
Since taking over the business of running Melbourne's trains, we've been busy behind the scenes preparing for the extreme heat that occurs during summer in Melbourne. For example, over the last five weeks, our night track teams have conducted a blitz of rail strengthening works at more than 400 locations that were identified as susceptible to track buckling across the network.